Does USPS Text? What To Know About USPS Text Messages

In short, yes, the USPS (United States Postal Service) might text you. However, it's crucial to understand when and why they do, as well as how to distinguish legitimate texts from scams.

When Might USPS Text You?

USPS may send you text messages for these reasons:

• Tracking Updates: If you've signed up for tracking updates for a package, you might receive texts about its progress.
• Delivery Notifications: You could get a text when your package is out for delivery or has been delivered.
• Package Intercept: If you've requested to intercept a package, you may receive updates via text.

Example: In our experience, signing up for text updates on the USPS website after shipping a package triggered timely notifications about its location and estimated delivery date.

Understanding USPS Text Message Practices

How USPS Uses Text Messages

The USPS uses text messages to enhance the customer experience by providing convenient updates and notifications about their mail and packages. This service is typically an opt-in feature, meaning customers have to specifically request to receive these alerts.

Key Aspects of USPS Text Message Use:

• Opt-In Service: Customers must sign up to receive text updates.
• Tracking Information: Texts provide real-time updates on package status.
• Delivery Notifications: Alerts for when packages are out for delivery or have been delivered.

What USPS Will Never Ask in a Text

It's very important to know that the USPS will NEVER ask you for certain types of information via text message. Be wary of any text asking for:

• Your Social Security Number
• Your Bank Account Information
• Credit Card Numbers
• PINs or Passwords

If you receive a text asking for any of this, it is almost certainly a scam.

Identifying a Legitimate USPS Text

Knowing what a real USPS text looks like can help you avoid scams: — 4 Irving Place: A Guide To The Manhattan Gem

• Check the Link: Legitimate USPS texts will usually include a link to the official USPS website (usps.com). Be suspicious of links that look strange or shortened.
• Look for Tracking Numbers: Real USPS texts will often include a valid USPS tracking number.
• Verify with the USPS Website: If you're unsure, manually enter your tracking number on the official USPS website to check the status of your package. Our analysis shows that directly verifying through the USPS site is the safest method.

Common USPS Text Scams

"Undeliverable Package" Scam

This scam involves a text saying your package couldn't be delivered and asks you to click a link to reschedule. The link leads to a fake website that asks for your personal and financial information. According to the BBB, this is one of the most common delivery scams reported.

"Shipping Fee Required" Scam

This text claims you need to pay a shipping fee before your package can be delivered. Again, the link leads to a fraudulent website designed to steal your payment information.

How to Protect Yourself from Scams

• Don't Click Suspicious Links: If you're not sure about a link, don't click it. Go directly to the USPS website.
• Never Give Personal Information: The USPS will never ask for sensitive information via text.
• Report Suspicious Texts: Forward the text to 7726 (SPAM) to report it.
• Use the USPS Tracking Website: Always verify your tracking information on the official USPS site.

Authoritative Source: According to the USPS official website, they never request sensitive information via text or email. https://www.usps.com/

Reporting Phishing and Spoofing

How to Report a Scam Text

If you receive a suspicious text message that you believe is a scam, here’s how to report it: — 455 W 37th St: Your Complete Guide

1. Forward the Text: Send the text to 7726 (SPAM). This helps your mobile carrier identify and block similar messages.
2. File a Complaint: Report the scam to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov.
3. Report to USPS: Contact the USPS Postal Inspection Service to report the scam.

Resources for Reporting Scams

• FTC (Federal Trade Commission): https://www.ftc.gov/
• USPS Postal Inspection Service: https://www.uspis.gov/

FAQ About USPS Text Messages

Will USPS text me about a missed delivery?

Yes, if you've signed up for text notifications, USPS might text you about a missed delivery, providing instructions on how to reschedule or pick up your package. Be sure the link provided is to the official USPS website.

How do I sign up for USPS text alerts?

You can sign up for USPS text alerts by entering your tracking number on the USPS website and opting to receive notifications via text message. You can also do this through the USPS mobile app.

What should I do if I accidentally clicked a suspicious link in a USPS text?

If you clicked a suspicious link, immediately change any passwords you might have entered on the site. Also, scan your device for malware and monitor your financial accounts for any suspicious activity. Report the incident to the FTC. — Score Big With Los Angeles Rams Merchandise

How can I tell if a USPS text is a scam?

Check if the text is asking for personal or financial information, which USPS will never do. Also, verify the link goes to the official USPS website and look for a valid tracking number. If in doubt, manually enter the tracking number on the USPS website.

Does USPS charge for text notifications?

No, USPS does not charge for text notifications. However, your mobile carrier's standard messaging rates may apply.

Can I stop USPS text messages?

Yes, you can stop USPS text messages by replying with "STOP" to the text message. You can also manage your notification preferences on the USPS website or app.

What information does USPS include in a text message?

A legitimate USPS text message typically includes the tracking number for your package and a link to the USPS website for more details. It may also include updates on the delivery status, such as "Out for Delivery" or "Delivered."

Conclusion

While the USPS does use text messages to provide convenient updates, it's critical to be aware of potential scams. By knowing what to expect from legitimate USPS texts and what to avoid, you can protect yourself from fraud and ensure a smooth delivery experience. Remember, when in doubt, always verify directly through the official USPS website.

Call to Action: If you receive a suspicious text message claiming to be from USPS, report it immediately to protect yourself and others from potential scams. Stay informed and stay safe!