Dominion Energy VA Phone Number: Get Help Now

If you're a Dominion Energy Virginia customer, knowing the correct phone number to contact them is crucial for everything from billing inquiries to reporting an outage. This comprehensive guide provides you with the most up-to-date contact information, along with helpful tips and FAQs to ensure you can quickly and efficiently get the assistance you need.

Are you looking for a phone number for Dominion Energy Virginia? You're in the right place! This guide breaks down all the numbers you may need, and how to use them.

1. Main Dominion Energy Virginia Contact Number

The primary phone number for Dominion Energy Virginia customer service is: 1-866-DOMINION (1-866-366-4664).

This number is your go-to resource for a variety of inquiries, including: — Notre Dame Vs. Miami: Game Results & History

• Billing questions
• Payment arrangements
• Account setup and management
• General customer service support

When you call, be prepared to provide your account number and any relevant information about your inquiry. To ensure prompt service, have your account number readily available. — 1993 Oldsmobile Cutlass Supreme: Repair & Troubleshooting

2. Dominion Energy Virginia Outage Reporting

Reporting an outage is a top priority, especially during severe weather. Dominion Energy Virginia provides several ways to report an outage. The quickest method is often through their automated system or website, but you can also use a dedicated phone line.

The specific number for reporting an outage is also 1-866-DOMINION (1-866-366-4664).

When reporting an outage, be prepared to provide the following information:

• Your account number
• The address where the outage is occurring
• Any details about the outage, such as the area affected

Dominion Energy Virginia also offers an online outage map where you can check the status of outages in your area.

3. Other Important Dominion Energy Virginia Phone Numbers

While the primary number handles most inquiries, other departments may have specific contact numbers. Here's a quick reference:

• Emergency Services: Always dial 911 for immediate emergencies.
• Energy Efficiency Programs: Information about rebates and programs often have dedicated lines. Check the Dominion Energy Virginia website for current program numbers.
• Business Customer Service: If you are a business customer, the support number can vary. It's best to check the business section of their website for the most accurate contact.

4. Understanding Dominion Energy Virginia's Automated Phone System

Dominion Energy Virginia utilizes an automated phone system to direct your call to the appropriate department or provide self-service options. Navigating this system efficiently can save you time. Here are a few tips:

• Listen carefully to the menu options before making a selection.
• Use the keypad to enter your account number when prompted.
• Many common tasks, like checking your balance or making a payment, can be completed through the automated system.

5. Alternative Ways to Contact Dominion Energy Virginia

In addition to calling, Dominion Energy Virginia offers several other ways to get in touch:

• Online Account: Manage your account, pay bills, and report outages through the Dominion Energy Virginia website.
• Mobile App: Download the Dominion Energy Virginia mobile app for convenient access to account information and outage reporting.
• Social Media: While not a primary contact method, Dominion Energy Virginia may respond to inquiries on social media platforms like Facebook and Twitter.
• Mail: You can send written correspondence to their customer service address, found on their website and billing statements.

6. Tips for a Smooth Customer Service Experience

To ensure a positive experience when contacting Dominion Energy Virginia, consider the following:

• Have your account number readily available.
• Clearly state the purpose of your call.
• Be patient, especially during peak times (such as after major storms).
• Take notes during your conversation for future reference.
• If you are not satisfied with the assistance you receive, ask to speak to a supervisor.

7. Frequently Asked Questions about Dominion Energy Virginia Phone Numbers

Q: What is the main phone number for Dominion Energy Virginia? A: The main phone number is 1-866-DOMINION (1-866-366-4664).

Q: How do I report a power outage? A: You can report a power outage by calling 1-866-DOMINION (1-866-366-4664) or through the Dominion Energy Virginia website or mobile app.

Q: Can I pay my bill over the phone? A: Yes, you can pay your bill over the phone by calling 1-866-DOMINION (1-866-366-4664) and following the automated prompts. — DEN Vs. NOP: Key Differences Explained

Q: Where can I find my account number? A: Your account number is located on your billing statement.

Q: Is there a specific number for business customers? A: The best place to find information for business customers is the Dominion Energy Virginia website.

Conclusion

Having quick access to the Dominion Energy Virginia phone number and understanding the different ways to contact them can save you time and reduce frustration. By keeping this information handy and following the tips outlined in this guide, you can easily manage your account, report outages, and get the help you need. Remember to always have your account information ready when you call, and utilize the online resources for even faster service. For more information, please visit the Dominion Energy Virginia website.