PSE&G New Jersey: Contact Information

PSEG New Jersey (Public Service Electric and Gas Company) is the largest electric and gas utility in New Jersey, serving over 2 million electric customers and 1.8 million gas customers. When you need to contact them for assistance, understanding the correct PSE&G New Jersey phone number or other contact methods is crucial. Whether you're facing a service outage, have a billing question, or need to start or stop service, having direct access to their support can save you time and frustration.

This guide provides the essential contact information for PSE&G New Jersey, including their main customer service lines, emergency numbers, and digital contact options, ensuring you can reach the right department quickly and efficiently.

PSE&G New Jersey Customer Service Phone Number

The primary PSE&G New Jersey phone number for general customer service inquiries is 1-800-436-PSEG (7734). This line is available to assist you with a wide range of needs, including:

• Billing inquiries: Understanding your bill, payment arrangements, or disputing charges.
• Starting or stopping service: Setting up new accounts or closing existing ones.
• Moving service: Transferring your PSE&G service to a new address.
• Account management: Making changes to your personal information or service options.
• General questions: Any other non-emergency queries about your PSE&G service.

Our experience shows that calling this number during off-peak hours, such as mid-morning or mid-afternoon on weekdays, can often lead to shorter wait times. Be prepared to provide your account number or service address when you call.

Understanding PSE&G New Jersey Phone Support Hours

Customer service representatives for PSE&G New Jersey are typically available to take your calls from Monday through Friday, 7 AM to 8 PM, and on Saturdays from 8 AM to 4 PM. They are closed on Sundays and major holidays. It's always a good idea to check their official website for the most up-to-date hours of operation, as these can sometimes change.

PSE&G New Jersey Emergency Phone Number

For any situation involving a gas leak, downed power line, or any other immediate safety hazard, it is critical to call PSE&G's emergency number. Do not use the general customer service line for emergencies.

The PSE&G New Jersey emergency phone number is 1-800-436-PSEG (7734). Yes, this is the same number as customer service, but it is monitored 24/7 for emergencies. When you call, clearly state that you have an emergency. You will be connected with a representative who can dispatch the appropriate personnel.

• For gas leaks: If you smell gas, leave the area immediately and then call 911 and PSE&G's emergency line from a safe distance.
• For power outages: While you can report outages by calling this number, PSE&G also offers an online outage reporting tool and a text messaging system, which we'll discuss later.

Remember, your safety is the top priority. Never attempt to handle a suspected gas leak or downed power line yourself.

Reporting Power Outages with PSE&G New Jersey

While you can report a power outage by calling the main PSE&G New Jersey phone number (1-800-436-PSEG), they offer more efficient ways to report and track outages. These methods can help reduce call volume and provide you with real-time updates.

Online Outage Center

PSEG's website features a dedicated Online Outage Center. Here, you can:

• Report an outage: Simply enter your account information or address to report a problem.
• View an outage map: See real-time information on reported outages in your area, including estimated restoration times.
• Get outage updates: Receive notifications about the status of outages affecting your service.

This tool is incredibly useful, especially during widespread outage events, as it consolidates information and allows PSE&G to manage reports more effectively. We highly recommend familiarizing yourself with this tool before an outage occurs.

Text Messaging for Outage Updates

Another convenient way to stay informed about power outages is through PSE&G's text messaging service. You can sign up to receive alerts about outages affecting your service address. To report an outage via text, text OUT to PSEG01 (773401). You will receive a confirmation message, and PSE&G can send you updates regarding your outage.

This is particularly helpful if your internet service is also affected by the outage. According to PSE&G's program details, this service allows for quick reporting and status checks without needing to log into an account or make a phone call.

Other Ways to Contact PSE&G New Jersey

Beyond phone and online tools, PSE&G offers additional channels for customer communication:

PSE&G New Jersey Mailing Address

For written correspondence, such as formal complaints or specific documentation, you can send mail to:

Public Service Electric and Gas Company 80 Park Plaza Newark, NJ 07102

While this is a valid address, please note that using the phone number or online portal is generally much faster for resolving most issues.

PSE&G New Jersey Email or Contact Form

PSEG does not provide a general customer service email address for direct inquiries. However, they do offer a contact form on their official website. This form is routed to the appropriate department and is suitable for non-urgent questions or feedback. You can typically expect a response within 1-3 business days. — Cle Elum, WA Weather: Your Complete Guide

Social Media

PSE&G maintains a presence on social media platforms like Twitter and Facebook. While these channels are primarily used for company announcements and updates, they can sometimes be a quick way to get a response to simple questions, especially from their social media support team. However, for account-specific issues or emergencies, it's best to use the dedicated phone lines or online tools.

Frequently Asked Questions about PSE&G New Jersey Contact

What is the main PSE&G New Jersey phone number?

The main PSE&G New Jersey phone number for customer service is 1-800-436-PSEG (7734).

Is the PSE&G New Jersey emergency number different from customer service?

No, the PSE&G New Jersey emergency phone number is the same as the customer service number: 1-800-436-PSEG (7734). However, it is crucial to clearly state that you have an emergency when you call so you can be connected to the appropriate response team immediately. — How Long Until 10? Time Concepts Explained

How do I report a power outage in New Jersey?

You can report a power outage by calling 1-800-436-PSEG (7734), by using the Online Outage Center on the PSE&G website, or by texting 'OUT' to PSEG01 (773401).

What are PSE&G New Jersey's customer service hours?

PSE&G customer service is available Monday through Friday from 7 AM to 8 PM, and Saturdays from 8 AM to 4 PM. They are closed on Sundays and major holidays.

Can I contact PSE&G New Jersey online?

Yes, PSE&G offers an Online Outage Center and a general contact form on their website for non-urgent inquiries. They also have social media channels for general communication.

What should I do if I smell gas?

If you smell gas, leave the affected area immediately. From a safe distance, call 911 and PSE&G's emergency line at 1-800-436-PSEG (7734). — Eagles Vs. Panthers: Game Analysis And Predictions

How do I start or stop service with PSE&G?

To start or stop service, you can call the main PSE&G New Jersey customer service line at 1-800-436-PSEG (7734) or use the service request options available on their official website.

Conclusion

Having the right contact information for PSE&G New Jersey is essential for managing your utility services efficiently. Whether you need to report an emergency, inquire about your bill, or stay updated on an outage, utilizing the correct PSE&G New Jersey phone number and digital tools can ensure a swift resolution. Remember to use 1-800-436-PSEG (7734) for all inquiries, clearly indicating if your situation is an emergency. For non-urgent matters, their website offers valuable resources like the Outage Center and contact forms. By keeping this information handy, you are well-prepared to handle any situation with PSE&G.

Ready to manage your PSE&G account? Visit the official PSE&G website or call 1-800-436-PSEG (7734) for immediate assistance.