Angi Customer Service: Phone Number & Contact Info

Leana Rogers Salamah
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Angi Customer Service: Phone Number & Contact Info

Are you looking for the Angi customer service phone number? You've come to the right place. Angi, formerly Angie's List, provides a platform to connect homeowners with service professionals. Whether you need help finding a contractor, managing your membership, or resolving an issue, contacting customer service is often the first step. This article provides the most up-to-date contact information for Angi customer support, ensuring you can get the assistance you need quickly and efficiently.

Angi offers several ways to get in touch with their customer service team. The most direct method is by phone, but they also provide options for online support and email communication. Understanding these options can help you choose the most efficient way to address your specific needs.

Angi Customer Service Phone Number

The primary way to contact Angi customer service is via phone. This is often the quickest way to get immediate assistance, especially for urgent issues. Here’s the key information:

  • Angi Customer Service Phone Number: (888) 651-4491
  • Hours of Operation: Monday to Friday, 8:00 AM to 9:00 PM ET; Saturday, 8:00 AM to 7:00 PM ET

When you call, be prepared to provide your account information, including your name, address, and any relevant details about your issue. This will help the customer service representative assist you more efficiently.

Other Ways to Contact Angi

Besides the phone number, Angi offers several other channels for customer support. These options can be useful for non-urgent inquiries or when you prefer written communication.

Online Chat Support

Angi provides an online chat support feature directly on their website. This can be a convenient option for quick questions or issues that don’t require a phone call. Here’s how to access it:

  1. Go to the Angi website.
  2. Click on the “Help Center” or “Contact Us” link, usually found at the bottom of the page.
  3. Look for the chat icon or a button labeled “Chat with us.”
  4. Start a chat session by typing your question or issue.

Online chat support is often available during the same hours as phone support, but it’s always a good idea to check the website for specific hours. Counting Down: Days Until February 28th!

Email Support

For less urgent inquiries, you can contact Angi customer service via email. This allows you to provide detailed information and receive a written response. Here’s how to do it:

  1. Visit the Angi website.
  2. Go to the “Help Center” or “Contact Us” section.
  3. Look for an email contact form or a direct email address.
  4. Compose your email, providing as much detail as possible about your issue.
  5. Send the email and wait for a response. Angi typically responds within 24-48 hours.

Social Media

Angi is also active on social media platforms like Twitter and Facebook. While social media isn’t the primary channel for customer support, it can be a way to get quick responses or updates. You can send a direct message to Angi’s social media accounts or tag them in a public post. However, for sensitive issues, it’s best to use the phone or email support options.

Common Issues Angi Customer Service Can Help With

Angi customer service can assist with a wide range of issues. Here are some of the most common reasons people contact Angi support:

  • Membership Issues: If you have questions about your Angi membership, including billing, renewal, or cancellation, customer service can help. They can also assist with upgrading or downgrading your membership level.
  • Finding a Pro: Angi’s platform connects you with service professionals. If you’re having trouble finding a suitable pro for your project, customer service can offer guidance and assistance.
  • Scheduling Services: If you’ve booked a service through Angi and need to reschedule or have questions about the appointment, customer service can help coordinate.
  • Dispute Resolution: In the rare event of a dispute with a service professional, Angi customer service can mediate and help find a resolution. They can provide guidance on the process and ensure both parties are heard.
  • Technical Issues: If you’re experiencing technical problems with the Angi website or app, customer service can troubleshoot and provide solutions. This might include issues with logging in, searching for pros, or using the messaging system.
  • General Inquiries: For any other questions or concerns about Angi’s services, customer service is available to provide information and support.

Tips for a Smooth Customer Service Experience

To ensure a smooth and efficient customer service experience with Angi, consider the following tips:

  • Have Your Information Ready: Before contacting customer service, gather your account information, including your name, address, email, and any relevant details about your issue. This will help the representative assist you more quickly.
  • Be Clear and Concise: When explaining your issue, be as clear and concise as possible. Provide specific details and avoid unnecessary information. This will help the representative understand your situation and offer the best solution.
  • Stay Calm and Polite: Customer service representatives are there to help you. Staying calm and polite, even if you’re frustrated, will lead to a more productive conversation.
  • Take Notes: During the conversation, take notes of the key points discussed, including any actions you need to take and the representative’s name. This can be helpful if you need to follow up later.
  • Follow Up if Needed: If your issue isn’t resolved during the initial contact, follow up with customer service as needed. Be sure to reference any previous interactions and provide updated information.

Angi’s Commitment to Customer Service

Angi is committed to providing excellent customer service. The company understands that customer satisfaction is crucial to its success. To this end, Angi invests in training its customer service representatives and providing them with the resources they need to assist customers effectively.

Angi also actively seeks customer feedback to improve its services. After interacting with customer service, you may receive a survey or request for feedback. Taking the time to provide your honest feedback can help Angi continue to enhance its customer support.

Angi's History and Reputation

Angi, formerly known as Angie's List, has a long history of connecting homeowners with trusted service professionals. Founded in 1995, the company initially focused on providing a platform for members to share reviews and ratings of local businesses. Over the years, Angi has evolved to offer a broader range of services, including online booking, project cost estimates, and a membership program.

Angi has built a reputation for being a reliable resource for homeowners. The company’s commitment to customer service and its rigorous screening process for service professionals have contributed to its positive standing in the industry.

Alternatives to Angi Customer Service

While Angi customer service is a valuable resource, there are also alternative ways to find answers and solutions. Here are a few options:

  • Angi Help Center: The Angi website has a comprehensive Help Center with articles and FAQs covering a wide range of topics. This can be a good place to start if you have a general question or issue.
  • Online Forums and Communities: There are numerous online forums and communities where Angi users share their experiences and advice. These can be a helpful resource for getting insights from other customers.
  • Social Media Groups: Social media groups dedicated to home improvement and service professionals can also be a source of information and support. You can ask questions, share your experiences, and get recommendations from other members.

Keeping Up with Angi Updates

Angi regularly updates its services and customer support options. To stay informed, consider the following: AJ Brown Injury Update: Latest News And Impact

  • Visit the Angi Website: The Angi website is the best place to find the most up-to-date information about customer service options, hours of operation, and contact details.
  • Follow Angi on Social Media: Angi often shares updates and announcements on its social media channels. Following Angi on platforms like Twitter and Facebook can help you stay in the loop.
  • Subscribe to Angi’s Newsletter: Angi may offer a newsletter or email subscription service. Subscribing to this service can provide you with regular updates and information about Angi’s services.

Conclusion

Contacting Angi customer service is straightforward, with multiple options available to suit your needs. Whether you prefer to call, chat online, or send an email, Angi provides various channels for support. Remember to have your account information ready, be clear about your issue, and follow up if needed. Angi’s commitment to customer service ensures that you can get the help you need to resolve any issues and make the most of their services.

Frequently Asked Questions (FAQs)

1. What is the Angi customer service phone number?

The Angi customer service phone number is (888) 651-4491. You can call this number for immediate assistance with any issues or questions you may have.

2. What are Angi customer service hours?

Angi customer service is available Monday to Friday from 8:00 AM to 9:00 PM ET, and on Saturday from 8:00 AM to 7:00 PM ET. They are closed on Sundays.

3. Can I contact Angi customer service online?

Yes, you can contact Angi customer service online via their online chat support or email. Both options can be accessed through the “Help Center” or “Contact Us” section of the Angi website.

4. What types of issues can Angi customer service help with?

Angi customer service can assist with a wide range of issues, including membership inquiries, finding a pro, scheduling services, dispute resolution, technical problems, and general questions about Angi’s services.

5. What information should I have ready when contacting Angi customer service?

When contacting Angi customer service, have your account information ready, including your name, address, email, and any specific details about the issue you’re experiencing. This will help the representative assist you more efficiently. 2008 NBA Draft: Top Picks, Busts, And Success Stories

6. How long does it take to get a response from Angi customer service via email?

Angi typically responds to email inquiries within 24-48 hours. If your issue is urgent, it’s best to contact them via phone for immediate assistance.

7. Does Angi have a customer service chat feature?

Yes, Angi offers an online chat support feature on their website. This can be a convenient option for quick questions or issues that don’t require a phone call.

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