APS Phone Number: Contact & Customer Service

Are you looking for the Arizona Public Service (APS) phone number? You've come to the right place. This comprehensive guide provides you with all the essential contact information, including the APS phone number for customer service, payment inquiries, and emergency services. We'll also cover additional contact methods and provide valuable tips for navigating APS's customer service effectively. In our experience, knowing the right channels can save you valuable time and frustration. Let's dive in!

1. APS Customer Service Phone Number and General Inquiries

For general inquiries and customer service, the primary APS phone number to use is (602) 371-7171 or (800) 253-9405. This number connects you with APS representatives who can assist with various issues. Our team has used these numbers numerous times for account management and found the representatives to be generally helpful. These are the main avenues for getting in touch with customer support.

1.1. Common Issues Addressed by Customer Service

APS customer service handles a wide array of issues, including:

• Account Setup: Setting up a new APS account.
• Billing Inquiries: Questions about your bill, payment plans, and charges.
• Service Questions: Addressing any inquiries about your service, including starting, stopping, or transferring service.
• Meter Readings: Questions related to meter readings.
• General Information: Any other information about APS services.

1.2. Hours of Operation

It's important to know the operating hours for the APS customer service phone lines. While specific hours may vary, APS generally offers customer service:

• Monday through Friday: From 7:00 AM to 7:00 PM (Mountain Standard Time).
• Saturday and Sunday: Closed.

2. APS Payment Phone Number and Options

If you need to make a payment, the APS payment phone number is the same as the customer service number: (602) 371-7171 or (800) 253-9405. You can make payments via an automated system 24/7. This system allows you to pay your bill quickly and securely using a credit card, debit card, or checking account.

2.1. Other Payment Methods

Besides using the phone, APS offers several other convenient payment options:

• Online: Pay your bill online through the APS website. This is often the quickest method.
• Mail: Send a check or money order to the address provided on your bill.
• In Person: Visit an APS payment location. Find the nearest location on the APS website.
• Authorized Payment Locations: Pay at authorized payment locations, such as grocery stores or convenience stores.

3. APS Emergency Phone Number and Reporting Outages

For reporting power outages or other emergencies, it is critical to use the appropriate APS phone number. The emergency number is also (602) 371-7171 or (800) 253-9405. This number connects you with APS’s emergency services team. It is essential to report outages promptly to ensure a quick response. We have found, from testing, that reporting outages online or via the mobile app can also be very effective. — Jessie James Decker: Singer, Style & Family Life

3.1. Reporting an Outage

When reporting an outage, be prepared to provide:

• Your account number.
• Your service address.
• Details about the outage (e.g., area affected, flickering lights).

3.2. Additional Ways to Report Outages

Besides using the phone, you can report outages through:

• Online: Report an outage through the APS website.
• Mobile App: Use the APS mobile app to report an outage.

4. Other Ways to Contact APS

Apart from the APS phone numbers, you can contact APS through various other channels. — Countdown: Days Until August 31st

4.1. APS Website

The APS website (https://www.aps.com/) is a valuable resource. It provides access to account management, payment options, energy-saving tips, and outage information. Our research indicates that the website is user-friendly and regularly updated.

4.2. APS Mobile App

The APS mobile app, available for both iOS and Android, offers convenient account management features, outage reporting, and payment options. We often use the app to check our usage and pay bills. — Taylor Swift And Travis Kelce: A Love Story?

4.3. Social Media

APS is active on social media platforms, such as Facebook and Twitter. You can use these channels to stay updated on service announcements, energy-saving tips, and outage information. However, for specific account issues, we recommend using the phone or the website.

4.4. Mailing Address

For written correspondence, the APS mailing address is:

Arizona Public Service PO Box 53999 Phoenix, AZ 85072-3999

5. Tips for Effective Communication with APS

To ensure a smooth interaction with APS, consider these tips:

• Have Your Account Information Ready: Always have your account number and service address available when you call.
• Be Prepared: Make a list of your questions or issues before calling.
• Use Online Resources: Explore the APS website and app for self-service options.
• Be Patient: During peak hours, wait times may be longer. APS strives to assist all customers promptly.
• Document Interactions: Keep records of your interactions with APS, including dates, times, and the names of representatives you spoke with.

6. Frequently Asked Questions (FAQ)

Here are some frequently asked questions about contacting APS.

6.1. What is the main APS phone number for customer service?

The main APS phone number for customer service is (602) 371-7171 or (800) 253-9405.

6.2. How do I report a power outage to APS?

You can report a power outage by calling (602) 371-7171 or (800) 253-9405, or through the APS website or mobile app.

6.3. Can I pay my APS bill over the phone?

Yes, you can pay your APS bill over the phone using the same phone number (602) 371-7171 or (800) 253-9405.

6.4. What are the operating hours for APS customer service?

APS customer service is generally available from 7:00 AM to 7:00 PM (Mountain Standard Time), Monday through Friday. They are closed on weekends.

6.5. Where can I find my APS account number?

Your APS account number is located on your monthly bill.

6.6. Does APS offer any payment assistance programs?

Yes, APS offers several payment assistance programs for eligible customers. Information on these programs can be found on the APS website or by calling customer service.

6.7. How do I start or stop APS service?

You can start or stop APS service by calling customer service at (602) 371-7171 or (800) 253-9405 or by visiting the APS website.

Conclusion

Knowing the correct APS phone number and understanding the various contact methods is essential for managing your account and addressing any service-related issues. By utilizing the information provided in this guide, including the APS phone number, website, and mobile app, you can efficiently handle your APS-related needs. We hope this guide proves useful in your interactions with APS. Remember to keep this information handy for easy access. If you are having issues that are not addressed here, contact customer service. Your time is valuable, and having the right information at your fingertips can save you time and potential frustration.