Navigating the complexities of utility services can be frustrating. This comprehensive guide provides you with the essential Atlantic City Electric (ACE) phone numbers and contact information, ensuring you can quickly and efficiently address your needs. Whether you need to report an outage, pay your bill, or have general inquiries, this resource has you covered. Understanding the available channels is the first step toward efficient communication and resolution.

Key Atlantic City Electric Phone Numbers

Having the right contact number at your fingertips is crucial. Here are the primary Atlantic City Electric phone numbers you should know:

• Customer Service: 1-800-642-3780
  • Use this number for general inquiries, account management, and billing questions.
• Report an Outage: 1-800-833-9880
  • Immediately report any power outages to ensure prompt response from ACE.
• Emergency: 911
  • In the event of an electrical emergency (e.g., downed power lines), dial 911.

Additional Contact Options

Besides phone calls, ACE offers other methods for reaching out:

• Online Account: Manage your account, pay bills, and report outages through the ACE website.
• Mobile App: Download the ACE app for convenient account management and outage reporting on the go.
• Social Media: Follow ACE on social media for updates and information.

Atlantic City Electric Customer Service Phone Number: What to Expect

The Atlantic City Electric customer service phone number is your gateway for various account-related services. — World Series On ESPN: Latest News, Scores, And Highlights

What can I do with the ACE customer service phone number?

• Account Setup and Management: Initiate new service, update account details, and manage your service address.
• Billing Inquiries: Get help understanding your bill, setting up payment plans, or resolving billing disputes.
• Energy Efficiency Programs: Inquire about energy-saving programs, rebates, and incentives.
• General Inquiries: Address any other questions or concerns you might have about ACE services.

Best Practices for Calling Customer Service

• Have Your Account Number Ready: This speeds up the process.
• Be Prepared to Explain Your Issue: Clearly state the reason for your call.
• Keep Records: Note the date, time, and any reference numbers provided.

Reporting an Outage to Atlantic City Electric

Knowing how to report a power outage promptly is critical for restoring power. The process involves calling the designated outage reporting number and providing necessary details.

Outage Reporting Steps

1. Check for Widespread Outages: Before reporting, check the ACE outage map on their website or app to see if there is a widespread outage in your area.
2. Call the Outage Number: Dial 1-800-833-9880.
3. Provide Information: Be ready to provide your account number, service address, and any specific details about the outage (e.g., flickering lights).
4. Stay Informed: Use the ACE website or app to track the restoration progress.

What to Do During an Outage

• Safety First: Stay away from downed power lines and report them immediately.
• Conserve Energy: Turn off appliances and lights to prevent a surge when power is restored.
• Food Safety: Keep refrigerator and freezer doors closed to preserve food.

Atlantic City Electric Emergency Contact

In emergency situations, it's critical to know the appropriate channels for assistance. — Back-to-Back World Series Champions: A Deep Dive

When to Call 911

• Downed Power Lines: If you see a downed power line, never approach it. Immediately call 911 and report the location.
• Electrical Hazards: Report any electrical hazards that pose an immediate risk to public safety.

Atlantic City Electric Emergency Contacts

• 911: For immediate emergencies involving downed power lines, electrical hazards, or life-threatening situations.
• 1-800-833-9880: For reporting outages and seeking general assistance.

Atlantic City Electric Bill Pay Phone Number

Paying your Atlantic City Electric bill is a straightforward process.

Payment Options

• Online Payment: Access your account online and make payments through the ACE website.
• Mobile App: Use the ACE mobile app for convenient payments on your smartphone.
• Mail: Send a check or money order to the address provided on your bill.
• Phone: Call customer service at 1-800-642-3780 to make a payment.

Setting up Automatic Payments

To simplify the billing process, consider setting up automatic payments. This ensures timely bill payments and avoids late fees. — Stock Market Labor Day: What You Need To Know

FAQ: Atlantic City Electric Phone Number

• What is the Atlantic City Electric customer service phone number? The Atlantic City Electric customer service phone number is 1-800-642-3780.
• How do I report a power outage to Atlantic City Electric? To report a power outage, call 1-800-833-9880.
• Can I pay my Atlantic City Electric bill over the phone? Yes, you can pay your bill by calling the customer service number at 1-800-642-3780.
• What should I do if I see a downed power line? Immediately call 911 and report the location of the downed power line.
• How can I manage my Atlantic City Electric account online? Visit the Atlantic City Electric website and log in to your account to manage your services, pay bills, and report outages.

Conclusion

Navigating the utility services provided by Atlantic City Electric can be seamless with the right information. By keeping this guide handy, you are well-equipped to quickly and efficiently address your needs. From reporting an outage to managing your account and paying your bill, these essential contact numbers and resources will help you stay connected and informed. Should you have further questions or require additional support, don't hesitate to contact Atlantic City Electric. We encourage you to bookmark this guide for future reference.