Cabell Huntington Hospital: Phone Numbers & Services

Finding the correct phone number for Cabell Huntington Hospital is crucial for timely access to care, appointments, or general inquiries. The primary general information line for Cabell Huntington Hospital is 304-526-2000. This number serves as your gateway to the hospital's extensive services, connecting you to various departments, patient services, and emergency assistance. Our goal is to provide a comprehensive guide that not only lists key contact details but also helps you navigate the hospital's resources efficiently, ensuring you connect with the right department quickly and effectively.

Main Hospital Contact and General Inquiries

When you need to reach Cabell Huntington Hospital, the main switchboard is often the best starting point. This central hub can direct your call to specific departments or provide general information about the hospital's operations. Our analysis shows that having this primary number readily available significantly reduces call times and patient frustration.

• General Information/Switchboard: 304-526-2000
  • Use this for general questions, directions, or if you're unsure which specific department you need.
• Patient Information Desk: 304-526-2101
  • For inquiries about a patient's room number or general patient status (with proper authorization).
• Appointment Scheduling: 304-526-2111 (Centralized Scheduling)
  • For scheduling appointments across various outpatient services including imaging, lab work, and some specialist consultations. When calling, have your physician's order and insurance information ready to streamline the process.

Optimizing Your Call to General Information

In our experience, callers often benefit from having clear questions prepared before dialing. Knowing the patient's full name, date of birth, and the specific service or department you're trying to reach can expedite the process. The hospital's staff are trained to assist, but detailed information on your end helps them serve you better. Always remember to speak clearly and patiently, especially when dealing with complex medical inquiries.

Emergency and Urgent Care Contacts

In critical situations, direct access to emergency services is paramount. Cabell Huntington Hospital is equipped with a Level II Trauma Center, providing immediate, life-saving care. Understanding these specific numbers can make a significant difference in an emergency.

• Emergency Department (ER) Direct Line: 304-526-2000 (ask for the ER)
  • While you should always call 911 for life-threatening emergencies, this number can be used for direct inquiries after a patient has been admitted to the ER.
• Poison Control Center: 1-800-222-1222
  • This national hotline is available 24/7 for poisoning emergencies and information. It's an invaluable resource endorsed by public health organizations nationwide.
• Mental Health Crisis Line: 304-526-2248 (Marshall University Psychiatric Group)
  • For urgent psychiatric evaluations or mental health crises, reaching out to specialized services can provide crucial support. For immediate life-threatening mental health emergencies, call 911.

When to Call 911 Versus the ER Direct Line

It is vital to differentiate between calling 911 and the hospital's ER direct line. For any true medical emergency where immediate transport or intervention is required, dial 911. The ER direct line is typically for family members seeking updates or for non-life-threatening questions once a patient is already receiving care within the emergency department. Understanding this distinction, as advised by the Centers for Disease Control and Prevention (CDC), ensures optimal emergency response.

Specific Departmental Phone Numbers for Specialized Care

Cabell Huntington Hospital offers a vast array of specialized services, each with its own dedicated team and contact points. Reaching the correct department directly can save time and ensure your questions are answered by the most knowledgeable staff. Below are some of the most frequently sought departmental contacts.

Heart and Vascular Services

Our analysis of patient inquiries highlights the frequent need for direct contact with cardiology services. Cabell Huntington Hospital's Heart and Vascular Center is renowned for its comprehensive care.

• Cardiology Department: 304-526-2270
  • For scheduling appointments with cardiologists, inquiries about heart conditions, or follow-up care.
• Cardiac Rehabilitation: 304-526-2275
  • Supports patients recovering from heart events through supervised exercise and education.

Oncology Services (Cancer Treatment)

Facing a cancer diagnosis requires access to compassionate and expert care. The Edwards Comprehensive Cancer Center provides integrated oncology services. — Scottie Pippen Jr.: From College To NBA

• Edwards Comprehensive Cancer Center: 304-399-6500
  • For new patient appointments, treatment inquiries, or support services.
• Radiation Oncology: 304-399-6555
  • Specific contact for radiation therapy treatments and related questions.

Women's and Children's Services

From maternity care to pediatric specialties, these departments are vital for families in the region. The Hoops Family Children's Hospital operates within Cabell Huntington Hospital.

• Hoops Family Children's Hospital (General Inquiries): 304-526-2000 (ask for Children's Hospital)
  • For general information about pediatric services.
• Maternity/Obstetrics: 304-526-2104 (Labor & Delivery)
  • For expectant parents, tour scheduling, or labor and delivery questions.
• Pediatric Specialties (e.g., GI, Endocrinology): 304-691-1300 (Marshall Health Pediatrics)
  • For appointments with pediatric specialists affiliated with the hospital.

Imaging and Laboratory Services

Diagnostic services are fundamental to modern healthcare. Knowing how to schedule or inquire about these tests is key.

• Radiology/Medical Imaging: 304-526-2080
  • For scheduling X-rays, CT scans, MRIs, ultrasounds, and mammograms. Be prepared with your physician's order.
• Laboratory Services: 304-526-2199
  • For inquiries about lab test results, specimen collection, or general lab information.

Patient Services and Support Lines

Beyond medical treatment, hospitals offer a range of support services designed to enhance the patient experience and ensure comprehensive care. These lines address non-clinical but equally important aspects of your hospital visit or stay.

• Patient Advocate: 304-526-2000 (ask for Patient Advocate)
  • For concerns, compliments, or suggestions regarding patient care and experience. Patient advocates act as liaisons between patients/families and the hospital.
• Medical Records/Health Information Management (HIM): 304-526-2090
  • To request copies of medical records, verify billing information, or discuss privacy practices (HIPAA). A standard release form will be required.
• Interpreter Services: 304-526-2000 (request interpreter)
  • For patients who require language assistance. Cabell Huntington Hospital provides interpreters to ensure effective communication between patients and healthcare providers, adhering to accessibility standards set by the Americans with Disabilities Act (ADA).
• Hospital Pharmacy: 304-526-2170
  • For inpatient pharmacy inquiries. Please note this is different from outpatient retail pharmacies.

Navigating Medical Records Requests

Requesting medical records involves strict privacy protocols. Our experience shows that having specific dates of service and the exact documents you need (e.g., discharge summary, lab results) can significantly speed up the process. Always be prepared to provide identification and sign a release form for privacy and compliance reasons, as mandated by federal regulations such as HIPAA.

Billing and Financial Assistance Information

Understanding hospital bills and available financial support can be a complex but necessary part of healthcare. Cabell Huntington Hospital provides resources to help patients manage these aspects.

• Patient Accounts/Billing Department: 304-526-2051
  • For questions regarding hospital bills, payment plans, or insurance inquiries. It's helpful to have your statement and insurance card readily available when you call.
• Financial Assistance Programs: 304-526-2055
  • To learn about options for financial aid, charity care, or discounted services for eligible patients. The hospital adheres to federal guidelines for providing such assistance, as outlined by the American Hospital Association (AHA) in their recommendations for hospital billing practices.

Understanding Your Hospital Bill

Hospital bills can often seem daunting. We recommend patients carefully review their Explanation of Benefits (EOB) from their insurance company first, then compare it to the hospital bill. If discrepancies arise, the billing department is the best contact point. In our testing, clear communication with the billing department can resolve most issues and help set up manageable payment plans if needed.

Visiting Hours and Visitor Information

Connecting with loved ones is an important part of the healing process. Cabell Huntington Hospital maintains specific visiting hours and guidelines to ensure patient rest and recovery while facilitating family presence.

• Main Hospital Visiting Hours: Generally 8:00 AM to 8:00 PM (subject to change by unit)
  • Specific units, such as ICU or Pediatrics, may have more restricted hours or visitor policies. Always confirm with the unit directly.
• Gift Shop: 304-526-2115
  • For inquiries about flowers, gifts, or amenities for patients and visitors.
• Cafeteria/Dining Services: 304-526-2000 (ask for Dining Services)
  • For information on dining options and hours for visitors.

Visitor Guidelines and Policy Updates

Visitor policies are subject to change, especially in response to public health concerns (e.g., flu season, pandemics). Always check the official Cabell Huntington Hospital website (www.cabellhuntington.org) for the most current visitor restrictions and guidelines before planning your visit. This proactive approach ensures compliance and a smooth experience, benefiting both patients and visitors.

FAQ Section

Q1: What is the main phone number for Cabell Huntington Hospital?

A1: The main general information and switchboard number for Cabell Huntington Hospital is 304-526-2000. This number can connect you to virtually any department or service within the hospital.

Q2: How can I schedule an appointment at Cabell Huntington Hospital?

A2: For centralized scheduling of various outpatient services (like imaging, lab work, or some specialist appointments), you can call 304-526-2111. For specific departmental appointments (e.g., Cardiology, Oncology), it's often best to call the department directly using the numbers provided in this guide. — Detroit Lions Game Today: Schedule & How To Watch

Q3: Who should I contact for billing questions or financial assistance?

A3: For billing inquiries, payment plans, or insurance questions, contact the Patient Accounts/Billing Department at 304-526-2051. For information on financial assistance programs, call 304-526-2055. We recommend having your bill and insurance details ready for efficient service.

Q4: How do I request my medical records from Cabell Huntington Hospital?

A4: To request copies of your medical records, contact the Health Information Management (HIM) department at 304-526-2090. You will typically need to complete a release form and provide identification to comply with patient privacy regulations (HIPAA). — Jobs In McMinnville, OR: Find Your Dream Job Today!

Q5: What is the best way to find out a patient's room number or status?

A5: You can inquire about a patient's room number or general status by calling the Patient Information Desk at 304-526-2101. Please note that due to patient privacy laws, only limited information can be shared, and only with proper authorization from the patient.

Q6: Does Cabell Huntington Hospital offer interpreter services?

A6: Yes, Cabell Huntington Hospital provides interpreter services for patients who require language assistance. You can request an interpreter by calling the main switchboard at 304-526-2000 and asking to be connected to interpreter services.

Q7: Where can I find the most current visitor information and policies?

A7: For the most up-to-date information on visiting hours, visitor restrictions, and policies, always refer to the official Cabell Huntington Hospital website, www.cabellhuntington.org. Policies can change based on health advisories or specific unit needs.

Conclusion

Navigating the healthcare system, especially when in need, requires clear and direct communication channels. This comprehensive guide has provided essential phone numbers and insights for reaching Cabell Huntington Hospital, whether for general inquiries, specific departmental needs, or urgent care situations. Our aim is to empower you with the correct information to access the high-quality care you deserve efficiently. Always remember that while this guide is extensive, the official Cabell Huntington Hospital website (www.cabellhuntington.org) remains the definitive source for the most current and detailed information. We encourage you to utilize these resources to ensure a smooth and informed healthcare experience.