Delmarva Phone Number Lookup & Contact Info

Looking for the Delmarva phone number? You've come to the right place. Whether you need to reach Delmarva Power for billing inquiries, service issues, or general questions, having the correct contact information is crucial. This guide provides the essential phone numbers and contact methods to ensure you can connect with Delmarva Power efficiently.

Understanding Delmarva Power's Contact Options

Delmarva Power, a subsidiary of Exelon Corporation, serves a significant portion of the Delmarva Peninsula, including Delaware and parts of Maryland. They offer various channels for customers to reach out, catering to different needs and preferences. Navigating these options can sometimes be confusing, so we've broken down the most common contact points.

Billing and Account Inquiries

For most routine customer service needs, including questions about your bill, payment arrangements, or starting/stopping service, the primary customer service line is your best bet. Our experience shows that having your account number ready significantly speeds up the process when you call.

• Customer Service Number: 1-800-375-7117

This number is active and monitored during standard business hours. When you call, you'll likely encounter an automated system first. Listen carefully to the options provided, as they often direct you to the quickest resolution for common issues.

Reporting Power Outages

Experiencing a power outage? This is an urgent matter, and Delmarva Power has a dedicated system for reporting and tracking outages. It's important to use this specific channel to ensure your outage is registered promptly.

• Outage Reporting Number: 1-800-898-8042

This number is available 24/7. It's also advisable to check Delmarva Power's online outage map before calling, as it often provides real-time updates on reported outages and estimated restoration times. This can save you a phone call if the outage is already widely known. — Louisville Plane Crash: Emergency Resources & Support

Online and Digital Contact Methods

In today's digital age, many customers prefer online self-service options. Delmarva Power offers a robust online portal and mobile app that allow you to manage your account, pay bills, and even report outages without making a phone call. — Canelo Álvarez: ¿Cuánto Ganó En Su Última Pelea?

• Online Account Management: Visit the official Delmarva Power website to log in to your account. Here, you can view your usage, check your balance, make payments, and set up alerts.
• Mobile App: Download the Delmarva Power mobile app for convenient access to your account on the go. The app often mirrors the functionality of the online portal.
• Online Outage Center: The website also features an "Outage Center" where you can report outages and view the outage map.

These digital tools are excellent for convenience and quick access to information. In our testing, the online outage map has proven to be highly accurate and a valuable resource during widespread weather events.

For Specific Inquiries

While the general customer service number covers most needs, Delmarva Power also provides specific contact points for other matters. These might include setting up new service, inquiring about energy efficiency programs, or reaching their corporate offices.

• New Service: For starting new service, you can generally use the main customer service line or initiate the process online. Be prepared to provide your new address and desired service date.
• Energy Efficiency Programs: Delmarva Power often promotes various energy efficiency and savings programs. Information and contact details for these programs can usually be found on their website under sections like "Save Energy" or "Programs."
• Corporate Offices: If you need to reach the corporate headquarters or have specific business-related inquiries, you would typically find this contact information on the "Contact Us" or "About Us" section of their official website.

Tips for a Successful Call

To make your interaction with Delmarva Power as smooth as possible, keep these tips in mind:

• Have Your Account Number Ready: This is the most critical piece of information. It helps the representative quickly access your account details.
• Be Prepared to Describe the Issue: Whether it's a billing question or a service problem, clearly articulate the issue. For outages, note any specific details like flickering lights or sounds.
• Know Your Service Address: Ensure you have the full service address handy, especially if it differs from your mailing address.
• Note Account Holder Information: Be ready to verify your identity, which may include your name, the last four digits of your Social Security number, or a security PIN.
• Check Online Resources First: As mentioned, for outages or general account information, the website and app can often provide immediate answers and save you waiting time on the phone.

Delmarva Phone Number: Key Takeaways

Reaching Delmarva Power is straightforward when you know which number to dial. The primary customer service line, 1-800-375-7117, handles most inquiries, while 1-800-898-8042 is dedicated to reporting power outages 24/7. Don't forget to leverage their online portal and mobile app for self-service options and real-time information.

By using the correct Delmarva phone number and being prepared, you can resolve your issues efficiently and effectively. Always refer to the official Delmarva Power website for the most current contact details and service updates.

Frequently Asked Questions

What is the main Delmarva Power customer service number?

The main Delmarva Power customer service number for billing, account inquiries, and general assistance is 1-800-375-7117. This line is available during standard business hours.

How do I report a power outage to Delmarva Power?

To report a power outage, you can call Delmarva Power's dedicated outage reporting line at 1-800-898-8042. This number is available 24/7. You can also report an outage through their online Outage Center or mobile app. — Dallas Pollen Count: Allergy Forecast & Relief Tips

Can I manage my Delmarva account online?

Yes, Delmarva Power offers an online account management portal on their official website. You can also use their mobile app to view your bill, make payments, track usage, and manage your account.

What information do I need when I call Delmarva Power?

When calling Delmarva Power, it is highly recommended to have your account number readily available. You should also be prepared to provide your service address and potentially other identifying information to verify your account.

How can I check for power outages in my area?

You can check for power outages in your area by visiting the Delmarva Power website and accessing their online Outage Center, which features a real-time outage map. You can also call their outage reporting line, but the online map often provides the quickest visual status.

Is there a Delmarva Power number for starting new service?

For starting new service, you can typically use the main customer service number, 1-800-375-7117, or initiate the process through the "Start Service" section on the Delmarva Power website. You will need to provide details about your new location and desired service date.

What are Delmarva Power's business hours for customer service?

Delmarva Power's customer service line, 1-800-375-7117, is generally available during standard business hours, Monday through Friday. Specific hours can be confirmed on their official website or by listening to the automated system when you call.