Dominion Energy Phone Number: Get In Touch

Are you looking for the Dominion Energy phone number? You're in the right place. This comprehensive guide provides everything you need to contact Dominion Energy, ensuring you can quickly get assistance with your energy needs. Whether you're setting up service, paying a bill, or reporting an outage, we'll walk you through the essential contact information and resources.

As a Senior SEO Content Specialist, I've researched and compiled this guide to ensure you have the most up-to-date and accurate information. Our goal is to make it easy for you to connect with Dominion Energy, streamlining your experience and saving you valuable time.

1. Finding the Dominion Energy Phone Number

The primary Dominion Energy customer service phone number varies depending on the region and the specific service you require. However, there are a few key numbers that you can use to get started:

• General Customer Service: 1-866-DOMINION (1-866-366-4664) This is a good starting point for most inquiries.
• Report an Outage: 1-866-DOMINION (1-866-366-4664) or Use Dominion Energy's online outage map.
• For the hearing impaired: 711 (relay service)

Note: Phone numbers can change, so it's always best to verify the most current information directly from the Dominion Energy website. We'll show you how.

Where to find the most up-to-date numbers?

The Dominion Energy website is the best source for the latest contact information. Here's how to find it:

1. Visit the official website: Go to https://www.dominionenergy.com.
2. Navigate to the "Contact Us" section: This is usually found in the footer or the top navigation menu.
3. Select your state: Dominion Energy operates in multiple states. Make sure to select your specific location to find the correct local phone numbers.

2. Contacting Dominion Energy for Specific Needs

Dominion Energy provides different phone numbers and contact methods based on the nature of your inquiry. Knowing the right channel can save you time and ensure your issue is addressed promptly. Let's delve into different scenarios:

a. Setting Up or Transferring Service

If you are moving or need to start new service, you'll want to contact Dominion Energy's customer service. Be prepared to provide: — Carvel: Music Review & The Mystery Of John's Yell

• Your new address.
• The date you want service to start.
• Personal identification (e.g., driver's license number).

b. Paying Your Bill

Dominion Energy offers multiple ways to pay your bill:

• Online: Through your online account on the Dominion Energy website.
• By Phone: Using the automated phone system.
• By Mail: Send a check or money order to the address listed on your bill.
• In Person: At an authorized payment location.

c. Reporting an Outage

Outages can be reported by phone. The automated system can also provide updates on the restoration process.

d. Questions about Your Bill

If you have questions about your bill, such as charges or billing cycles, use the general customer service phone number. Have your account number ready.

e. Energy Efficiency Programs

For questions about energy efficiency programs, such as rebates and energy audits, find the dedicated contact information on the Dominion Energy website.

3. Alternative Ways to Contact Dominion Energy

Besides the phone, Dominion Energy offers several other convenient ways to get in touch:

a. Online Account Management

Create an online account on the Dominion Energy website to:

• View and pay bills.
• Monitor energy usage.
• Report outages.
• Update your account information.

b. Mobile App

Dominion Energy provides a mobile app for both iOS and Android devices, allowing you to manage your account and report outages on the go.

c. Email

Some inquiries can be addressed via email. Check the Dominion Energy website for the appropriate email address based on your need.

d. Social Media

Dominion Energy maintains a presence on social media platforms, like Twitter and Facebook. These channels can provide updates and information, but are not the primary means of customer service.

4. Tips for a Smooth Experience When Contacting Dominion Energy

To ensure a positive and efficient experience when contacting Dominion Energy, consider these tips:

• Have your account number ready: This helps representatives quickly access your information.
• Know your address: Be prepared to provide your service address.
• Be specific: Clearly explain your issue or question.
• Keep records: Note the date, time, and name of the representative you spoke with.
• Use online resources: Explore the website and app for self-service options.

5. Dominion Energy Contact Information by State

Dominion Energy serves multiple states. The specific phone numbers and contact information may vary depending on your location. It's essential to visit the Dominion Energy website and select your state to find accurate and up-to-date details. Here's a brief overview:

• Virginia: General inquiries, outage reporting, and billing questions can be directed to the customer service number provided on the Virginia page of the Dominion Energy website.
• North Carolina: Similar to Virginia, contact the North Carolina specific number.
• South Carolina: Utilize the phone number and resources specific to South Carolina.
• Ohio: Consult the Ohio-specific contact details for any assistance.
• Other States: Always verify contact details through the Dominion Energy official website.

6. Understanding Dominion Energy's Customer Service

Dominion Energy's commitment to customer service involves several components: — Jack Nicholson: Lakers' Biggest Fan

• 24/7 Availability: Customer service is available 24 hours a day, 7 days a week, for outage reporting and emergency situations.
• Automated Systems: Automated phone systems provide quick access to account information and payment options.
• Online Support: The website and mobile app offer a wealth of self-service options.
• Trained Representatives: Customer service representatives are available to assist with complex issues and answer questions.

7. Reporting Safety Concerns or Emergencies

If you encounter a safety concern or emergency situation, contact Dominion Energy immediately. This includes: — Eagles Vs. Chiefs: Where To Watch The Epic Showdown

• Downed power lines.
• Gas leaks.
• Other hazardous conditions.

Report these issues by calling the outage number or emergency number.

8. Frequently Asked Questions (FAQ)

What is the primary Dominion Energy phone number?

The general customer service number is 1-866-DOMINION (1-866-366-4664). This number can assist with most inquiries.

How do I report a power outage?

You can report an outage by calling 1-866-DOMINION (1-866-366-4664) or through the online outage map.

Can I pay my bill over the phone?

Yes, you can pay your bill over the phone using the automated payment system or by speaking with a customer service representative.

Where can I find my account number?

Your account number is located on your monthly bill and in your online account.

Does Dominion Energy have a mobile app?

Yes, Dominion Energy has a mobile app available for iOS and Android devices, allowing you to manage your account and report outages.

How do I set up new service?

To set up new service, contact the customer service number, and provide your new address and desired start date.

Are there different numbers for different states?

Yes, it's possible. Always check the Dominion Energy website for state-specific contact information to ensure accuracy.

Conclusion

Navigating your energy needs is easier with the right information. This guide provides you with the essential Dominion Energy phone numbers and contact methods. Remember to use the Dominion Energy website and app for convenient self-service options. By using the information outlined in this guide, you can confidently contact Dominion Energy for any inquiries or services you require, making the process efficient and stress-free. Always refer to the official Dominion Energy website for the most current information. For more helpful energy tips, continue exploring our articles.