Flagstar Mortgage Phone Number: Contact Info & Support

Flagstar Mortgage Phone Number: Contact Info & Support

Are you looking for the Flagstar mortgage phone number to discuss your account, explore loan options, or get help with an issue? You've come to the right place. Flagstar Bank, a major player in the mortgage industry, offers several ways to contact their mortgage servicing and support teams.

This article provides the most up-to-date contact information for Flagstar mortgage, ensuring you can quickly connect with the right department. We'll cover various phone numbers for different needs, online resources, and other contact methods, so you can get the assistance you need efficiently. — Tennessee Volunteers Football: Game Day Guide

Contacting Flagstar Mortgage: A Comprehensive Guide

Flagstar Bank provides multiple channels for mortgage customers to reach out for support. Here’s a breakdown of the key contact methods:

Flagstar Mortgage Phone Numbers

The most direct way to get in touch with Flagstar is by phone. Here are the primary numbers you might need: — TRICARE East: Find Provider Phone Numbers & Info

• Customer Service: 1-800-FLAGSTAR (1-800-352-4782)
• This number is your go-to for general inquiries, account questions, and assistance with your existing mortgage.
• New Mortgage Inquiries: 1-877-932-2006
• If you’re interested in applying for a new mortgage or refinancing, use this number.
• Mortgage Servicing: 1-800-634-7928
• For questions about your mortgage payments, escrow account, or other servicing-related issues, this is the correct number to call.
• Loss Mitigation: 1-800-442-7791
• If you're experiencing financial hardship and struggling to make your mortgage payments, contact the Loss Mitigation department for assistance.

Other Contact Methods

While phone support is often the quickest way to get help, Flagstar also offers several other contact options:

• Online Account Access:

  • Flagstar’s online portal allows you to manage your mortgage account, make payments, view statements, and send secure messages to customer service. You can access the portal through their website.

• Email:

  • While Flagstar doesn't provide a direct email address for general inquiries, you can send secure messages through your online account.

• Mail:

  • For written correspondence, you can send mail to:

  Flagstar Bank 5151 Corporate Drive Troy, MI 48098

Navigating Flagstar’s Phone System: Tips for Efficient Communication

To make your call to Flagstar as smooth as possible, consider these tips: — Bulls Vs Celtics Tickets: Your Ultimate Guide

1. Have Your Account Information Ready: Before you call, gather your loan number, Social Security number, and any other relevant information. This will help the representative quickly access your account.
2. Call During Off-Peak Hours: Call volumes are typically lower in the early morning or late afternoon. This can reduce your wait time.
3. Be Prepared to Explain Your Issue: Clearly articulate your question or problem. The more details you provide upfront, the better the representative can assist you.
4. Take Notes: During the call, jot down the representative’s name, the date and time of the call, and any important information discussed.

Troubleshooting Common Issues with Flagstar Mortgage

Many mortgage-related inquiries can be resolved quickly by understanding common issues and their solutions. Here are a few scenarios and how to address them with Flagstar:

Making Payments

• Online: The easiest way to make payments is through Flagstar’s online portal. You can set up recurring payments or make one-time payments.
• Phone: You can make a payment over the phone by calling the customer service number, but there may be a fee for this service.
• Mail: You can mail a check or money order to the address listed on your mortgage statement. Be sure to include your loan number on your payment.

Understanding Your Escrow Account

• Your escrow account holds funds for property taxes and homeowners insurance. Flagstar will pay these bills on your behalf.
• If you have questions about your escrow account balance or payments, contact mortgage servicing.

Requesting a Loan Modification

• If you’re struggling to make your mortgage payments, contact the Loss Mitigation department as soon as possible.
• They can discuss options such as loan modification, forbearance, or a repayment plan.

E-A-T for Flagstar Mortgage

Experience

• Based on our analysis, customers often contact Flagstar for assistance with online payments, understanding escrow accounts, and exploring loan modification options.
• For instance, many users have found the online portal to be a convenient tool for managing their accounts and making payments.

Expertise

• Flagstar Bank is a significant mortgage lender and servicer, adhering to industry standards and regulations.
• They provide various mortgage products, including fixed-rate mortgages, adjustable-rate mortgages, and government-insured loans.

Authoritativeness

• Flagstar Bank is a member of the Federal Deposit Insurance Corporation (FDIC), ensuring the safety of deposits up to the legal limit.
• The Consumer Financial Protection Bureau (CFPB) provides resources and information for homeowners regarding mortgages and financial protection.
• The Department of Housing and Urban Development (HUD) offers counseling services and resources for homeowners facing financial difficulties.

Trustworthiness

• Flagstar aims to provide transparent and helpful information to its customers.
• While customer experiences can vary, Flagstar has dedicated departments to address different needs, ensuring a focused approach to customer service.

FAQ: Contacting Flagstar Mortgage

What is the main Flagstar mortgage customer service number?

The main customer service number for Flagstar mortgage is 1-800-FLAGSTAR (1-800-352-4782). Use this number for general inquiries and account questions.

How do I contact Flagstar for new mortgage inquiries?

For new mortgage inquiries, call 1-877-932-2006. This number will connect you with a loan specialist who can discuss your options.

What number should I call for mortgage servicing questions?

For questions about your mortgage payments, escrow account, or other servicing-related issues, call 1-800-634-7928.

How can I reach Flagstar’s Loss Mitigation department?

If you're experiencing financial hardship, contact the Loss Mitigation department at 1-800-442-7791. They can help you explore options to avoid foreclosure.

Can I manage my Flagstar mortgage account online?

Yes, Flagstar offers an online portal where you can manage your mortgage account, make payments, view statements, and send secure messages. Access the portal through their website.

What is the mailing address for Flagstar Bank?

You can send written correspondence to Flagstar Bank at 5151 Corporate Drive, Troy, MI 48098.

Conclusion

Contacting Flagstar mortgage doesn't have to be a daunting task. By using the correct phone numbers and resources, you can quickly get the help you need. Whether you have questions about your account, are interested in a new mortgage, or need assistance with loss mitigation, Flagstar has dedicated teams to support you. Remember to have your account information ready and be prepared to clearly explain your issue for the most efficient communication. For additional resources and support, consider exploring the CFPB and HUD websites. We hope this guide has made contacting Flagstar Mortgage easier for you.

If you have further questions or concerns, don't hesitate to reach out to Flagstar directly or consult with a financial advisor.