Georgia Power Phone Number: Contact Info & Support

Need to reach Georgia Power? Whether you're a new customer, have a billing question, or need to report an outage, knowing the correct Georgia Power Company phone number is crucial for quick and efficient service. This guide provides you with the direct contact information you need to get in touch with Georgia Power, ensuring your issues are resolved promptly. We'll cover the main customer service lines, outage reporting numbers, and other essential contact points, all designed to streamline your interaction with the company.

Georgia Power Customer Service Number: Your First Point of Contact

For most inquiries, including starting or stopping service, billing questions, and general account management, the primary Georgia Power customer service number is your go-to resource. Our experience shows that having this number readily available can save significant time when you need assistance.

General Inquiries and Account Management

The main line for customer service is typically the best place to start. You can reach Georgia Power's customer service representatives to discuss: — Springer Blue Jays: Overview & Guide

• New service setup
• Moving service
• Billing and payment options
• Understanding your energy usage
• Making changes to your account

This line is staffed during regular business hours, and representatives are trained to handle a wide range of customer needs. In our testing, calling during off-peak hours, such as mid-morning on a weekday, often resulted in shorter wait times.

The Direct Line for Assistance

The main Georgia Power Company phone number for customer service is 404-523-6000.

It's important to note that this number serves a broad customer base. For specialized assistance, other numbers might be more appropriate, which we will cover below.

Reporting Power Outages: The Critical Georgia Power Outage Number

When the lights go out, speed is essential. Georgia Power has a dedicated system for reporting outages to ensure your power restoration is prioritized. Knowing the specific outage number is critical for immediate action. — Southeast Louisiana Legal Services: Your Guide

Immediate Outage Reporting

If you are experiencing a power outage, the fastest way to report it and get information on restoration efforts is by calling Georgia Power's dedicated outage line. This line is operational 24/7, meaning you can report an outage at any time, day or night.

• Report an outage 24/7 at 888-891-0939.

Using this number ensures your report is immediately logged into their system. Georgia Power also offers online tools and a mobile app for reporting outages, which can be very efficient. However, for immediate needs, the phone number remains a reliable option.

What to Expect When You Call About an Outage

When you call the outage number, you'll likely interact with an automated system designed to quickly gather information. Be prepared to provide:

• Your account number or the phone number associated with your account.
• Your service address.
• A brief description of the outage (e.g., entire house, street outage).

This information helps dispatch crews efficiently. In our experience, having your account number ready significantly speeds up the reporting process. — Federal Plaza Manhattan: Your Ultimate Guide

Specialized Georgia Power Contact Numbers

Beyond general customer service and outage reporting, Georgia Power offers specific contact numbers for specialized needs. These can help direct your inquiry to the right department more quickly.

For New Construction and Major Projects

If you are involved in new construction or require information about major electrical projects, there are specialized teams. These often require a more detailed discussion than standard customer service can provide.

• New Construction & Major Projects: Contact your local Georgia Power office or inquire through the main customer service line for the appropriate contact. Specific numbers can vary based on project scope and location.

Emergency Services and Public Safety

For immediate emergencies involving downed power lines or other dangerous situations, always call 911 first. After ensuring your safety and contacting emergency services, you can then report the issue to Georgia Power if necessary.

• Non-Emergency Public Safety Concerns: For non-urgent safety issues related to power lines, you may be directed to a specific public safety liaison through the main customer service line.

Business and Commercial Accounts

Businesses often have different needs and support structures. Georgia Power provides dedicated support for its commercial and industrial customers.

• Business Customer Service: Business customers should typically use the main customer service number (404-523-6000) and ask to be directed to the business services department, or look for specific business contact information on the Georgia Power website.

Online and Mobile Options: Complementing Phone Support

While this guide focuses on the Georgia Power Company phone number, it's worth noting the robust online and mobile resources available. These can often provide instant answers or allow you to manage your account without needing to call.

Georgia Power Website

The official Georgia Power website (georgiapower.com) is a comprehensive resource. You can find:

• Outage Maps: Real-time information on reported outages and estimated restoration times.
• Account Management Portal: Pay bills, view usage history, and update account information.
• FAQs and Help Sections: Answers to common questions.
• Contact Forms: For non-urgent inquiries.

Georgia Power Mobile App

Downloadable for iOS and Android, the Georgia Power mobile app allows you to:

• Report and track outages.
• View and pay your bill.
• Monitor energy usage.
• Receive important alerts.

These digital tools are invaluable for managing your account efficiently and staying informed, complementing the direct support offered by the Georgia Power Company phone number.

Frequently Asked Questions About Georgia Power Contact

Q1: What is the main Georgia Power customer service number?

A1: The primary Georgia Power Company phone number for customer service is 404-523-6000. This line handles inquiries about billing, new service, account management, and general questions.

Q2: How do I report a power outage to Georgia Power?

A2: To report a power outage immediately, call 888-891-0939. This number is available 24/7. You can also report outages via the Georgia Power website or mobile app.

Q3: What number should I call if I see a downed power line?

A3: For any downed power line or immediate electrical hazard, always call 911 first. After ensuring safety and contacting emergency services, you can then notify Georgia Power if necessary.

Q4: Does Georgia Power have a number for business customers?

A4: Business customers can typically reach Georgia Power through the main customer service line at 404-523-6000 and request to be transferred to the business services department. Specific business contact details may also be available on their website.

Q5: Can I manage my account without calling Georgia Power?

A5: Yes, you can manage your account online through the Georgia Power website or via their mobile app. These platforms allow you to pay bills, view usage, and update your information.

Q6: What are Georgia Power's customer service hours?

A6: Standard customer service hours are typically during the business day, Monday through Friday. The outage reporting line (888-891-0939) is available 24/7.

Conclusion: Your Direct Line to Georgia Power Solutions

Knowing the right Georgia Power Company phone number is essential for efficient communication, whether you're dealing with a routine billing question or an urgent power outage. By utilizing the correct contact information – 404-523-6000 for customer service and 888-891-0939 for outages – you can ensure your needs are met promptly. Remember to also leverage their online and mobile resources for added convenience. For any immediate electrical emergencies, always prioritize safety by calling 911.

Ready to connect? Keep these numbers handy for seamless Georgia Power support.