Hershey Medical Center: Find The Right Phone Number

# Hershey Medical Center: Finding the Phone Number You Need

Finding the correct phone number for a large medical center can sometimes be a challenge. At Hershey Medical Center, understanding the different departments and their contact information is key to a smooth experience. This guide provides you with the essential phone numbers and contact methods for various services within the Hershey Medical Center, ensuring you connect with the right department quickly and efficiently.

## Key Phone Numbers at Hershey Medical Center

To streamline your communication, Hershey Medical Center has various phone lines dedicated to specific services. Here are some of the most frequently used numbers:

*   **Main Phone Number:** (717) 531-0000
*   **Patient Information:** (717) 531-1855
*   **Appointments:** (717) 531-3270
*   **Emergency Department:** (717) 531-8100
*   **Penn State Children's Hospital:** (717) 531-5444

### Finding a Specific Department

If you need to contact a particular department, Hershey Medical Center's website offers a comprehensive directory. This directory allows you to search for departments by name, specialty, or service provided. By using the online directory, you can quickly locate the direct phone number for the department you need.

## Contacting Specialists and Clinics

For specialized medical care, contacting the specific clinic or specialist's office is essential. Here’s how you can find the right contact information:

### Online Physician Directory

Hershey Medical Center provides an online physician directory where you can search for doctors by name, specialty, or condition treated. Each physician's profile typically includes their contact information, making it easy to reach their office directly.

### Clinic-Specific Phone Numbers

Many clinics within Hershey Medical Center have their own direct phone lines. These numbers can often be found on the clinic's webpage or within the department directory. Calling the clinic directly ensures you speak with staff familiar with your specific needs.

## Making Appointments

Scheduling an appointment is a common reason for contacting Hershey Medical Center. The appointment line is dedicated to assisting you with this process.

### Appointment Scheduling Line

*   **Phone Number:** (717) 531-3270

When you call the appointment line, be prepared to provide your name, date of birth, insurance information, and the reason for your visit. Having this information ready can expedite the scheduling process.

### Online Appointment Request

Hershey Medical Center also offers an online appointment request form. This option allows you to submit your appointment request at any time, and a scheduling representative will contact you to confirm the details. This method can be particularly convenient for those with busy schedules.

## Emergency Services

In case of a medical emergency, knowing the direct line to the Emergency Department is crucial.

### Emergency Department Phone Number

*   **Phone Number:** (717) 531-8100

Always call 911 for life-threatening emergencies. The Emergency Department number is for direct communication with the hospital regarding urgent medical needs.

### Penn State Children's Hospital Emergency Services

For pediatric emergencies, the Penn State Children's Hospital has its own emergency services. The contact number is:

*   **Phone Number:** (717) 531-5444

## Patient Information and Support

Navigating a hospital visit involves more than just medical appointments. Patient information and support services are available to assist with various needs.

### Patient Information Line

*   **Phone Number:** (717) 531-1855

This line can provide information on visiting hours, patient rooms, hospital amenities, and other general inquiries. It’s a helpful resource for both patients and their families.

### Patient Advocacy

If you have concerns or issues during your care, the patient advocacy department can assist you. Contact information for patient advocates can be obtained through the main hospital switchboard or the patient information line.

## Other Important Contacts

Besides the main lines, several other departments and services have dedicated phone numbers.

### Billing and Insurance

For questions related to billing, insurance claims, and payment options, you can contact the billing department directly. The number can be found on your billing statement or through the hospital's website.

### Medical Records

To request copies of your medical records or to inquire about medical record policies, contact the medical records department. The contact information is typically available on the hospital's website.

### Pharmacy

Hershey Medical Center's pharmacy can be reached for prescription refills and medication-related inquiries. The pharmacy's phone number can be found on your prescription label or on the hospital website.

## Utilizing the Website for Contact Information

Hershey Medical Center’s website is a comprehensive resource for contact information. Here are some tips for navigating the site:

### Online Directory

The online directory allows you to search for departments, clinics, and physicians. This directory is regularly updated, ensuring you have the most current contact information.

### Contact Forms

For non-urgent inquiries, you can use the contact forms available on the website. These forms allow you to submit your questions or requests, and a representative will respond to you via email or phone.

### Live Chat

Some departments offer a live chat feature on their webpages. This real-time communication method can be helpful for quick questions and immediate assistance.

## Tips for a Smooth Contact Experience

To ensure a smooth and efficient communication experience, consider the following tips:

### Have Information Ready

Before making a call, gather all necessary information, such as your name, date of birth, insurance details, and the reason for your call. This will help the representative assist you more effectively.

### Call During Off-Peak Hours

If possible, call during off-peak hours to avoid long wait times. Early morning or late afternoon calls may result in quicker connections.

### Be Specific

Clearly state the purpose of your call and the information you need. This helps the representative direct you to the appropriate department or provide the necessary assistance.

## Conclusion

Contacting Hershey Medical Center is made easier by understanding the various phone numbers and contact methods available. Whether you need to schedule an appointment, inquire about patient information, or reach a specific department, this guide provides you with the essential resources. By utilizing the online directory, specific department numbers, and patient support lines, you can ensure your communication is efficient and effective. Always remember to call 911 for any life-threatening emergencies.

## FAQ

### What is the main phone number for Hershey Medical Center?

The main phone number for Hershey Medical Center is (717) 531-0000.

### How can I schedule an appointment at Hershey Medical Center?

You can schedule an appointment by calling the appointment line at (717) 531-3270 or by using the online appointment request form on the hospital's website.

### What is the phone number for the Emergency Department?

The phone number for the Emergency Department at Hershey Medical Center is (717) 531-8100. For life-threatening emergencies, always call 911.

### How can I find the phone number for a specific department or clinic?

You can find the phone number for a specific department or clinic by using the online directory on Hershey Medical Center's website. Search by department name, specialty, or service provided.

### What is the phone number for patient information?

The phone number for patient information at Hershey Medical Center is (717) 531-1855. This line can provide information on visiting hours, patient rooms, and hospital amenities.

### How can I contact the billing department?

To contact the billing department, refer to your billing statement for the specific phone number, or check the hospital's website for billing inquiries.

### What is the phone number for Penn State Children's Hospital?

The phone number for Penn State Children's Hospital is (717) 531-5444. For pediatric emergencies, you can also use this number.