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Humana Medicare Advantage Phone Number: Find It Here

Leana Rogers Salamah
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Humana Medicare Advantage Phone Number: Find It Here

Humana Medicare Advantage Phone Number: How to Contact Humana?

If you're looking for the Humana Medicare Advantage phone number, you're in the right place. Contacting Humana can be straightforward when you have the right information. This guide provides you with the essential contact details and other ways to reach Humana for your Medicare Advantage questions and needs.

Quick Contact Options:

  • Phone: Find the specific number for your needs below.
  • Online: Access resources and support through Humana's website.

Finding the Right Humana Medicare Advantage Phone Number

Humana offers multiple phone numbers to assist with different inquiries. Here’s a breakdown to help you find the correct one:

1. General Customer Service

For general inquiries about Humana Medicare Advantage plans, coverage, or benefits, you can use the main customer service line. This number connects you with representatives who can address a wide range of questions.

  • Phone Number: 1-800-457-4708
  • Hours: Monday to Friday, 8 a.m. to 8 p.m. local time

2. Pharmacy Services

If you have questions related to prescriptions, pharmacy locations, or drug coverage under your Humana Medicare Advantage plan, the pharmacy services line is the best option. This ensures you speak with a specialist familiar with medication-related issues.

  • Phone Number: 1-800-281-6918
  • Hours: 24 hours a day, 7 days a week

3. Humana Gold Plus Integrated Healthcare Customer Service

For members of Humana Gold Plus Integrated Healthcare plans, there is a dedicated customer service line. This number provides support tailored to the unique features and benefits of these integrated plans.

  • Phone Number: 1-800-981-0543
  • Hours: Monday to Friday, 8 a.m. to 5 p.m. local time

4. Over-the-Counter (OTC) Order Inquiries

Some Humana Medicare Advantage plans include an over-the-counter (OTC) benefit, allowing members to order health-related items. If you have questions about your OTC order or benefit, use this specific number.

  • Phone Number: 1-800-379-0092
  • Hours: Monday to Friday, 8 a.m. to 8 p.m. local time

5. Humana Member Enrollment

For assistance with enrolling in a Humana Medicare Advantage plan or understanding enrollment processes, the member enrollment line can help.

  • Phone Number: 1-800-774-6862
  • Hours: Monday to Friday, 8 a.m. to 8 p.m. local time

6. Dental Customer Service

If your inquiry is specifically about dental coverage under your Humana Medicare Advantage plan, contacting the dental customer service line ensures you get specialized assistance.

  • Phone Number: 1-800-233-6950
  • Hours: Monday to Friday, 8 a.m. to 6 p.m. local time

7. Vision Customer Service

For questions or support related to vision benefits and coverage in your Humana Medicare Advantage plan, the vision customer service line is the best resource.

  • Phone Number: 1-800-833-6931
  • Hours: Monday to Friday, 8 a.m. to 11 p.m. Eastern time

8. Hearing Customer Service

If you need assistance with hearing-related benefits and services under your Humana Medicare Advantage plan, this dedicated line can provide the support you need.

  • Phone Number: 1-855-212-9835
  • Hours: Monday to Friday, 8 a.m. to 8 p.m. local time

Other Ways to Contact Humana

Online Portal

Humana's website offers a comprehensive online portal for members. Through this portal, you can manage your plan, access documents, view claims, and send secure messages to Humana representatives.

Mail

For written correspondence, you can mail your inquiries or documents to Humana’s mailing address. Ensure you include all necessary details and allow sufficient time for a response.

  • Mailing Address: Humana, P.O. Box 14610, Lexington, KY 40512-4610

Social Media

Humana also maintains a presence on social media platforms. While not ideal for sensitive information, social media can be a useful channel for general inquiries or to stay updated on Humana’s news and announcements.

  • Social Media:
    • Facebook: Humana
    • Twitter: @Humana

Local Humana Office

Depending on your location, there may be a local Humana office where you can speak with representatives in person. Check Humana’s website or contact customer service to find the nearest office. — Mortgage Rate News: Daily Updates & Expert Analysis

Tips for a Smooth Call

1. Have Your Information Ready

Before calling, gather all relevant information, such as your member ID, plan details, and specific questions. This helps the representative assist you more efficiently. — 76ers Vs Celtics: Where To Watch The Game

2. Call During Off-Peak Hours

To avoid long wait times, try calling during off-peak hours. Generally, mid-morning or mid-afternoon calls have shorter wait times compared to the beginning or end of the day.

3. Take Notes

During the call, take notes on the discussion, including the representative’s name, any reference numbers, and key information provided. This can be helpful for future follow-ups.

4. Be Clear and Concise

When explaining your issue or question, be as clear and concise as possible. This helps the representative understand your needs quickly and provide accurate assistance.

5. Follow Up if Needed

If your issue is not resolved during the initial call, follow up with Humana as necessary. Keep track of previous communications and any reference numbers provided.

Key Takeaways

  • Humana offers multiple phone numbers for different needs, such as general inquiries, pharmacy services, and plan-specific support.
  • The Humana Medicare Advantage phone number for general customer service is 1-800-457-4708.
  • Humana's website and online portal provide additional resources and support.

FAQ Section

What is the general Humana Medicare Advantage phone number?

The general Humana Medicare Advantage customer service phone number is 1-800-457-4708. This number can assist with a wide range of inquiries related to your plan, coverage, and benefits.

How can I contact Humana pharmacy services?

To contact Humana pharmacy services, you can call 1-800-281-6918. This line is available 24 hours a day, 7 days a week, for questions about prescriptions, pharmacy locations, and drug coverage.

What are the hours for Humana customer service?

The general Humana customer service line (1-800-457-4708) is open Monday to Friday, from 8 a.m. to 8 p.m. local time.

Is there a dedicated number for Humana Gold Plus Integrated Healthcare members?

Yes, Humana Gold Plus Integrated Healthcare members can call 1-800-981-0543 for dedicated support. This line is open Monday to Friday, from 8 a.m. to 5 p.m. local time. — US Permanent Resident: How To Change Your Address

How do I inquire about my Humana OTC benefit?

For questions about your Humana over-the-counter (OTC) benefit or orders, you can call 1-800-379-0092. This line is available Monday to Friday, from 8 a.m. to 8 p.m. local time.

Can I contact Humana online?

Yes, you can contact Humana through their website at www.humana.com. The online portal allows you to manage your plan, access documents, view claims, and send secure messages.

What should I have ready when calling Humana customer service?

Before calling, have your member ID, plan details, and specific questions ready. This will help the representative assist you more efficiently.

Conclusion

Contacting Humana for your Medicare Advantage needs is simple when you have the right information. By using the appropriate phone number or exploring online resources, you can quickly get the answers and support you need. Keep this guide handy for future reference, and feel confident in managing your Humana Medicare Advantage plan.

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