Humana Pharmacy Phone Number & Contact Info

Finding the right Humana pharmacy phone number is crucial for managing your prescriptions, understanding your benefits, and getting the support you need. Whether you're refilling a prescription, inquiring about medication costs, or seeking guidance on specialty drugs, having the correct contact information at your fingertips can save you time and frustration. This guide provides direct access to the Humana pharmacy phone numbers you need, ensuring you can connect with the right department swiftly.

Navigating Humana Pharmacy Support: Key Contact Numbers

Humana offers various channels to assist its members with pharmacy-related queries. Understanding which number to call can streamline your experience. We’ve compiled the primary numbers to help you get the assistance you require efficiently.

Humana Pharmacy Customer Service

For general inquiries about your Humana pharmacy benefits, prescription coverage, formulary information, or assistance with prescription mail order services, the main customer service line is your first point of contact. This team is equipped to handle a wide range of questions related to your medications. — Long Beach, MS 39560: Your Complete Guide

• Primary Humana Pharmacy Customer Service: 1-800-379-0092
  • Available 24/7 for your convenience.

This number is your gateway to resolving issues related to:

• Understanding your copayments and deductibles.
• Checking the status of your mail-order prescriptions.
• Locating in-network pharmacies.
• Asking about medication prior authorizations.

Specialty Pharmacy Services

Humana’s specialty pharmacy program, often managed through dedicated partners, handles complex and high-cost medications. If you are prescribed a specialty drug, you’ll likely need to connect with a specific team for personalized support, including injection training, side effect management, and adherence programs.

• Humana Specialty Pharmacy: 1-877-764-0447
  • Hours of operation: Monday - Friday, 8:00 AM - 6:00 PM ET.

This line is vital for patients requiring:

• Guidance on complex medication administration.
• Support with insurance pre-authorization for specialty drugs.
• Information on managing side effects.
• Coordination of care with your healthcare provider.

Mail Order Pharmacy Inquiries

Humana’s mail-order pharmacy service offers a convenient way to receive medications directly to your home. If you have questions about your mail-order prescriptions, including refills, shipping status, or updating your information, the dedicated mail-order line is available.

• Humana Pharmacy Mail Order: 1-800-379-0092 (This is the same number as general customer service, but ensure you specify you are calling about mail-order services).

When calling about mail order, be prepared to provide:

• Your member ID number.
• The prescription number.
• Your shipping address and contact information.

Humana Military Pharmacy

For active duty and retired U.S. military personnel and their families, Humana administers the TRICARE Pharmacy Program. Specific contact information is available for those using this benefit.

• Humana Military Pharmacy: 1-800-379-0092 (This number also serves as the primary contact for Humana Military pharmacy benefits. You may need to navigate phone prompts to reach the pharmacy-specific support).

Key services available through Humana Military pharmacy include: — Tulsa Vs. Oklahoma State: Game Prediction & Analysis

• Finding military pharmacies or network civilian pharmacies.
• Understanding prescription benefits under TRICARE.
• Managing prescriptions for active duty and retired service members.

Beyond Phone Calls: Other Ways to Connect with Humana Pharmacy

While phone calls are direct, Humana offers other convenient ways to manage your pharmacy needs online. These digital tools can often provide immediate answers or allow you to manage your prescriptions at your own pace.

Humana Online Pharmacy Portal

The Humana website and member portal are robust resources. You can log in to:

• View your prescription history.
• Order refills for mail-order prescriptions.
• Check drug costs and formulary information.
• Download necessary forms.
• Find in-network pharmacies near you.

This digital access is available 24/7, offering a convenient alternative to phone calls for many common tasks. Simply visit Humana.com and navigate to the pharmacy section.

Humana Mobile App

With the Humana mobile app, you can access many of the same features as the online portal directly from your smartphone. Refill prescriptions, track orders, and manage your health information on the go. The app is available for both iOS and Android devices.

Tips for a Successful Pharmacy Call

To make your conversation with Humana pharmacy support as efficient as possible, keep these tips in mind:

1. Have Your Information Ready: Before you call, gather your Humana member ID card, prescription numbers, and any relevant medication information. This will help the representative quickly access your account.
2. Be Specific About Your Needs: Clearly state why you are calling. Are you inquiring about a new prescription, a refill, a billing issue, or coverage questions? The more specific you are, the faster they can direct you.
3. Note Taking: Keep a pen and paper handy. Jot down the representative’s name, the date and time of your call, and any instructions or reference numbers provided. This is crucial for follow-up.
4. Understand Your Plan: Familiarize yourself with your specific Humana insurance plan's pharmacy benefits. Knowing your copay tiers, deductible status, and formulary can help you ask more targeted questions.
5. Ask for Escalation If Needed: If your issue isn't resolved by the first representative, don’t hesitate to politely ask for a supervisor or a specialist who can better assist you. In our experience, persistent and polite inquiry often leads to resolution.

Frequently Asked Questions About Humana Pharmacy

Q1: What is the main Humana pharmacy phone number?

A1: The primary Humana Pharmacy Customer Service number is 1-800-379-0092. This line is available 24/7 for general pharmacy inquiries.

Q2: How do I contact Humana's specialty pharmacy?

A2: You can reach Humana’s Specialty Pharmacy at 1-877-764-0447. They are available Monday through Friday, 8:00 AM to 6:00 PM ET.

Q3: Can I get prescription refills over the phone?

A3: Yes, you can request prescription refills by calling the Humana Pharmacy Customer Service line at 1-800-379-0092. For mail-order prescriptions, they can assist you with refills or you can use the online portal or mobile app for convenience.

Q4: What if I have a question about my Humana Medicare Part D prescription drug plan?

A4: For questions specific to Medicare Part D plans, including formulary information and coverage details, you can use the primary customer service number 1-800-379-0092. Representatives can guide you to the correct department or provide the necessary information.

Q5: How do I find a Humana network pharmacy near me?

A5: You can find a Humana network pharmacy by logging into your account on Humana.com, using the Humana mobile app, or by calling customer service at 1-800-379-0092. They can provide a list of pharmacies in your area based on your plan.

Q6: What are the hours for Humana Pharmacy customer service?

A6: Humana Pharmacy Customer Service is available 24 hours a day, 7 days a week.

Q7: Is there a separate number for Humana Military pharmacy services?

A7: While Humana Military pharmacy benefits are managed by Humana, the primary contact number, 1-800-379-0092, also serves this purpose. You may need to navigate the phone menu to select the option for Humana Military or TRICARE pharmacy services. — Watch Troy Vs. Clemson: Football Game Guide

Conclusion: Your Pharmacy Needs, Met

Accessing the correct Humana pharmacy phone number is the first step toward efficient prescription management and clear communication about your healthcare benefits. By utilizing the numbers and resources outlined above—whether it's for general inquiries, specialty medications, or mail-order services—you can ensure your pharmacy needs are met promptly and effectively. Remember to have your member information ready and don't hesitate to use the online portals and mobile app for 24/7 convenience. Your health is a priority, and Humana aims to provide accessible support every step of the way. For immediate assistance, call 1-800-379-0092.