Kohler Customer Service: Contact Number & Support Options

Need to contact Kohler customer service? Here's the phone number and other ways to get support for your Kohler products.

Kohler is a well-known brand for plumbing products, bathroom fixtures, and more. If you need assistance with your Kohler product, whether it's a faucet, toilet, shower, or generator, knowing how to reach their customer service is essential. This article provides you with the most up-to-date contact information and support options for Kohler.

Contact Kohler Customer Service by Phone

The quickest way to get help is usually by phone. Here's the main Kohler customer service phone number:

• Kohler Customer Service Phone Number: 1-800-4KOHLER (1-800-456-4537)

When to Call

• For immediate assistance with product issues
• To inquire about warranty information
• To get help with installation or troubleshooting

Tips for Calling

• Have your product model number and purchase date ready.
• Be prepared to describe the issue you're experiencing in detail.
• If possible, call from the location of the product so you can answer any questions about the installation or setup.

Other Ways to Contact Kohler

If you prefer not to call or need to send detailed information, Kohler offers several other ways to get in touch.

Online Contact Form

You can submit a request through Kohler's online contact form. This is a good option for non-urgent inquiries.

• Visit the Kohler Contact Us page.
• Fill out the form with your information and a detailed description of your issue.

Live Chat

Kohler also offers a live chat option on their website. This allows you to communicate with a customer service representative in real time via text.

• To access live chat, visit the Kohler Contact Us page and look for the chat icon.

Social Media

While not the primary method for customer service, you can often get a response by reaching out to Kohler on social media platforms like Twitter or Facebook.

• Twitter: @Kohler
• Facebook: Kohler Facebook Page

Kohler Support by Product Type

Kohler offers support for a wide range of products. Here's how to find support specific to your product type.

Plumbing Products

For faucets, sinks, toilets, and other plumbing products, you can find support resources on the Kohler website.

• Visit the Kohler Plumbing Support page.
• You'll find FAQs, troubleshooting guides, and contact information specific to plumbing products.

Generators

If you have a Kohler generator, you can find support through their generator-specific resources.

• Visit the Kohler Generators Support page.
• Here, you can find manuals, troubleshooting tips, and contact information for generator support.

Finding Your Kohler Product Information

To get the most efficient support, have your product information ready when you contact Kohler. This includes:

• Model Number: This is usually found on a sticker or plate on the product itself.
• Purchase Date: Knowing when you bought the product helps with warranty inquiries.
• Description of the Issue: Be as specific as possible when describing the problem.

Troubleshooting Tips Before Contacting Support

Before you contact Kohler customer service, try these troubleshooting steps: — 90 Bergen Ave, Newark NJ: Your Guide To This Property

• Check the Product Manual: Your manual may have solutions for common issues.
• Visit the Kohler Website: The website has a wealth of information, including FAQs and troubleshooting guides.
• Search Online Forums: Other users may have experienced the same issue and found a solution.

Frequently Asked Questions (FAQs)

What is the Kohler customer service phone number?

The main Kohler customer service phone number is 1-800-4KOHLER (1-800-456-4537).

What are Kohler's customer service hours?

Customer service hours can vary. Check the Kohler website or call the phone number to confirm their current hours of operation.

How do I find my Kohler product's model number?

The model number is usually located on a sticker or plate on the product itself. Look for a series of numbers and letters. — Jazz Vs. Spurs: Where To Watch The Game

Can I get help with installation over the phone?

Yes, Kohler customer service can provide assistance with installation. Be sure to have your product and installation instructions handy when you call. — Life After College: A Guide To Thriving

What if my Kohler product is under warranty?

If your product is under warranty, Kohler will provide repair or replacement services. Have your proof of purchase and product information ready when you contact customer service.

Conclusion

Contacting Kohler customer service is straightforward when you have the right information. Whether you choose to call, use the online contact form, or engage via live chat, Kohler is committed to providing support for their products. Remember to have your product information ready and to describe your issue clearly to get the most efficient assistance.