Long John Silver's Customer Service Phone Number

Need to reach Long John Silver's customer service? Whether you have a question about an order, a comment about your experience, or need assistance with a specific location, knowing the right phone number is key. This guide provides the primary contact number for Long John Silver's customer support and tips on how to get the most out of your call.

Understanding Long John Silver's Customer Service

Long John Silver's (LJS) is a popular fast-food chain known for its fried seafood. Like any large organization, they have a dedicated customer service department to handle inquiries, feedback, and issues from customers across their numerous locations. Our analysis shows that most customers contact LJS for reasons related to order accuracy, promotions, or general feedback about food quality and service.

Why You Might Need to Call Long John Silver's

There are several common scenarios where reaching out to Long John Silver's directly can be beneficial:

• Order Issues: If your order was incorrect, missing items, or you encountered a problem at a specific restaurant.
• Promotional Inquiries: Questions about current deals, coupons, or loyalty programs.
• Feedback: Sharing positive experiences or constructive criticism about food, service, or cleanliness.
• Gift Cards: Issues with purchasing, redeeming, or checking the balance of gift cards.
• Employment Inquiries: While often handled online, some general HR questions might be directed to customer service.

The Primary Long John Silver's Phone Number

For direct assistance, the main customer service phone number for Long John Silver's in the United States is: — Fantasy Football ROS Rankings: Your Ultimate Guide

(877) 258-1110

This number connects you to their customer care team, who can assist with a wide range of queries. It's advisable to have details about your visit, such as the date, time, and location of the restaurant, ready before you call. This information will help the representative assist you more efficiently.

Tips for Calling Customer Service

To ensure a smooth and productive call, consider these tips: — Twilight In Theaters: The Legacy

• Be Prepared: Have your order details, receipt (if applicable), and the specific location's address handy.
• Be Clear and Concise: Explain your issue or question directly and avoid unnecessary details.
• Note Taking: Keep a record of the date and time of your call, the representative's name (if given), and any reference numbers or agreed-upon actions.
• Operating Hours: Customer service lines typically have specific operating hours. It's best to call during these times to avoid long wait times. While LJS does not publicly list specific hours for this number, common practice for fast-food chains is weekdays during business hours (e.g., 9 AM - 5 PM EST).

Alternative Contact Methods

While calling is often the quickest way to resolve immediate issues, Long John Silver's also offers other channels for communication:

Online Contact Form

Many companies, including LJS, provide a contact form on their official website. This is a good option for non-urgent inquiries or detailed feedback. You can typically find this under the "Contact Us" or "Customer Support" section of the Long John Silver's website (www.longjohnsilvers.com). Completing the form ensures your message is logged and routed to the appropriate department.

Social Media

LJS maintains active social media profiles on platforms like Facebook and Twitter. While not a direct customer service channel for immediate issue resolution, they may respond to general inquiries or direct you to the proper support channels. It's a way to engage with the brand and stay updated on promotions.

Frequently Asked Questions (FAQs)

Q1: What is the best way to report a problem with my order?

A1: The most effective way to report an order problem is to call the main customer service line at (877) 258-1110. Be ready to provide the location, date, and time of your visit, along with details of the issue. Alternatively, you can use the online contact form on their website for less immediate concerns.

Q2: Can I use coupons or promotions from third-party apps?

A2: Long John Silver's promotions and coupons are typically valid only at participating locations and may have specific terms and conditions. For clarification on specific offers, it's best to inquire directly with the restaurant you plan to visit or check the terms on the promotion itself. If you have issues redeeming a coupon, contact customer service.

Q3: How do I check the balance on a Long John Silver's gift card?

A3: You can usually check your gift card balance by visiting the Long John Silver's website and navigating to the gift card section, or by calling their customer service number at (877) 258-1110 and following the prompts.

Q4: Is there a corporate office phone number I can contact?

A4: While customer service handles most public inquiries, the corporate headquarters for Long John Silver's is located in Louisville, Kentucky. However, for customer-related issues, the (877) 258-1110 number is the designated point of contact. Direct corporate lines are generally not provided for customer issues.

Q5: What should I do if I had a very positive experience at a Long John Silver's?

A5: We encourage you to share your positive feedback! You can call (877) 258-1110 to speak with a representative, or use the online contact form on their website to submit your comments. Positive feedback is valuable for recognizing staff and improving the overall customer experience. — Harley Motorcycle Golf Bag Carrier: Ride & Play!

Conclusion

Reaching Long John Silver's customer service is straightforward when you know the right number. For most inquiries and issues, (877) 258-1110 is your direct line to assistance. Remember to have your details ready to ensure a quick resolution. Whether you're resolving an order discrepancy or sharing praise, utilizing their customer service channels effectively can enhance your dining experience with Long John Silver's.