Oasis Financial: How To Contact Customer Support

Leana Rogers Salamah

-Oct 31, 2025

Oasis Financial: How To Contact Customer Support

Navigating the complexities of personal finance often requires timely support and clear communication channels. If you're an Oasis Financial customer or considering their services, understanding how to reach their customer support team is essential. This article provides a comprehensive guide to Oasis Financial's contact options, ensuring you can get the assistance you need efficiently.

Understanding Oasis Financial

Oasis Financial specializes in pre-settlement funding, offering financial assistance to individuals awaiting legal settlements. This type of funding can be a crucial lifeline for those facing financial strain due to ongoing legal battles. However, like any financial service, having access to reliable customer support is paramount.

Contacting Oasis Financial: A Detailed Guide

Phone Support

The most direct way to contact Oasis Financial is via phone. Their customer service line is designed to handle a variety of inquiries, from application status updates to account management questions.

Key contact numbers:

Main Customer Service Line: (800) 270-2947
New Application Inquiries: (866) 720-9100

When calling, be prepared to provide identifying information such as your name, case number (if applicable), and any other details that can help the representative quickly access your account. Calling during business hours (Monday to Friday, 8 AM to 5 PM Central Time) will generally result in the fastest response.

Email Communication

For non-urgent inquiries or when you need to provide detailed information, email can be an effective communication method. Oasis Financial offers a dedicated email address for customer support:

Customer Support Email: info@oasisfinancial.com

When sending an email, clearly state your question or concern in the subject line. Include all relevant details in the body of the email, such as your name, case number, and a detailed explanation of your issue. This will help the support team address your query more efficiently. You can expect a response within 1-2 business days.

Online Contact Form

Oasis Financial also provides an online contact form on their website. This form allows you to submit your inquiries directly through their platform.

How to use the contact form:

Visit the Oasis Financial website.
Navigate to the "Contact Us" page.
Fill out the required fields, including your name, email address, phone number, and a detailed message.
Submit the form.

The online contact form is a convenient option for those who prefer written communication and can be accessed 24/7. Like email, responses are typically provided within 1-2 business days.

Postal Mail

For formal correspondence or situations where a written record is necessary, you can contact Oasis Financial via postal mail. This method is particularly useful for sending documents or official inquiries.

Mailing Address:

Oasis Financial 701 E. 22nd Street, Suite 200 Lombard, IL 60148

When sending mail, include all relevant information, such as your account number, case number, and a detailed explanation of your request. Be aware that responses via postal mail may take longer compared to other communication methods. — Ohio State University: Notable Alumni & Their Achievements

Social Media Channels

While not the primary channel for customer support, Oasis Financial maintains a presence on social media platforms such as Facebook and Twitter. You can use these channels to stay updated on company news and announcements. However, for specific account inquiries, it’s best to use the phone, email, or contact form options to ensure your information remains secure.

Frequently Asked Questions (FAQ) Section

Before reaching out to customer support, it's worth checking the FAQ section on the Oasis Financial website. This section addresses common questions and concerns, potentially providing you with an immediate answer. — TreVeyon Henderson Stats: Ohio State Career, Records & More

Topics covered in the FAQ:

Eligibility requirements
Application process
Funding amounts
Repayment terms

Tips for Effective Communication

To ensure your interactions with Oasis Financial’s customer support are as smooth as possible, consider the following tips:

Be Prepared: Have your account information, case number, and any relevant details ready before contacting support.
Be Clear and Concise: Clearly state your question or concern to help the representative understand your needs quickly.
Be Polite: Maintain a courteous and respectful tone, even if you're frustrated. This can help facilitate a positive interaction.
Take Notes: During phone calls, take notes of the conversation, including the representative's name, date, and key points discussed.
Follow Up: If you don't receive a response within the expected timeframe, follow up via the same channel or consider using a different method of contact.

Customer Support Hours

Understanding the hours of operation for Oasis Financial’s customer support can help you plan your outreach. The general customer service line operates during standard business hours:

Monday to Friday: 8 AM to 5 PM Central Time
Weekends and Holidays: Closed

For urgent matters outside these hours, you may need to leave a message or send an email and wait for a response during business hours.

Oasis Financial Customer Support

Contacting Oasis Financial’s customer support is straightforward, with multiple channels available to address your needs. Whether you prefer phone, email, online form, or postal mail, understanding the best method for your specific situation can help you get the assistance you need efficiently. By following the tips for effective communication, you can ensure a smooth and productive interaction with their support team. Keeping these contact options and best practices in mind will help you navigate any inquiries or concerns you may have with Oasis Financial’s services.

Frequently Asked Questions (FAQs)

What is the best way to contact Oasis Financial customer support?

The best way to contact Oasis Financial customer support depends on the urgency and nature of your inquiry. For immediate assistance, calling their main customer service line at (800) 270-2947 is the most direct method. For non-urgent inquiries or when you need to provide detailed information, email (info@oasisfinancial.com) or the online contact form on their website are effective options.

What are Oasis Financial’s customer support hours?

Oasis Financial’s customer support operates from Monday to Friday, 8 AM to 5 PM Central Time. They are closed on weekends and holidays. If you need assistance outside these hours, you can leave a message or send an email, and they will respond during business hours. — Boca Juniors Vs. River Plate: El Superclásico

What information should I have ready when contacting Oasis Financial?

When contacting Oasis Financial, be prepared to provide identifying information such as your name, case number (if applicable), and any other details that can help the representative quickly access your account. Having this information ready will help expedite the support process.

How long does it take to get a response from Oasis Financial via email?

When contacting Oasis Financial via email, you can typically expect a response within 1-2 business days. To ensure a prompt response, clearly state your question or concern in the subject line and include all relevant details in the body of the email.

Can I contact Oasis Financial through social media?

While Oasis Financial maintains a presence on social media platforms such as Facebook and Twitter, these channels are primarily used for company news and announcements. For specific account inquiries, it is best to use the phone, email, or contact form options to ensure your information remains secure and you receive timely assistance.

What if I have a formal inquiry or need to send documents to Oasis Financial?

For formal correspondence or situations where a written record is necessary, you can contact Oasis Financial via postal mail. Send your inquiries or documents to: