OnStar Customer Service: Phone Number & Contact Info

Experiencing car trouble or need assistance with your OnStar subscription? You can quickly reach OnStar customer service by calling their dedicated phone number. We'll provide you with that number, along with other helpful contact information, to ensure you get the support you need.

Understanding Your OnStar Options

OnStar provides a range of services, from emergency assistance to vehicle diagnostics. Knowing how to reach the right support channel is crucial for a smooth experience.

The Direct Line: OnStar Customer Service Phone Number

For immediate assistance, the primary OnStar customer service phone number is:

1.888.4.ONSTAR (1.888.466.7827)

Keep this number handy in your vehicle or save it in your phone for easy access during emergencies or when you require OnStar support.

When to Call This Number

• Emergency situations (accidents, breakdowns)
• Subscription inquiries and management
• Technical support for OnStar features
• General questions about OnStar services

Alternative Ways to Connect with OnStar

While the phone number is the quickest way to get help, here are other methods to connect with OnStar:

1. MyChevrolet, MyBuick, MyGMC App

Most GM vehicles come with access to a mobile app. For example, Chevrolet vehicles use the MyChevrolet app. Other GM brands have their own apps. Through these apps, you can:

• Manage your OnStar account
• Contact OnStar support via chat
• Access vehicle diagnostics information
• Remotely start or lock your vehicle (if equipped)

2. OnStar Website

The official OnStar website (https://www.onstar.com) provides comprehensive information about their services. It also offers a contact form for submitting inquiries.

3. Social Media

OnStar maintains a presence on social media platforms like Twitter and Facebook. While not ideal for urgent issues, you can use these channels for general inquiries or to stay updated on OnStar news.

OnStar Services: A Detailed Overview

OnStar offers a suite of services designed to enhance your driving experience and provide peace of mind. — Dodgers World Series 2025: Predictions & Analysis

1. Emergency Services

In the event of a crash, OnStar can automatically detect the incident and connect you with emergency services. Advisors can pinpoint your location and dispatch help even if you're unable to respond. — Duke Basketball Roster: Players, Stats, And More

2. Crisis Assist

During natural disasters or other emergencies, OnStar's Crisis Assist feature provides support and resources, including:

• Evacuation routes
• Shelter locations
• Important contact information

3. Roadside Assistance

Stuck with a flat tire or dead battery? OnStar can dispatch roadside assistance to your location, providing services like: — Married At First Sight Season 19: Everything You Need To Know

• Towing
• Jump-starts
• Fuel delivery

4. Stolen Vehicle Assistance

If your vehicle is stolen, OnStar can work with law enforcement to help locate and recover it. They can remotely slow down the vehicle and prevent it from being restarted.

5. Turn-by-Turn Navigation

Get voice-guided directions to your destination with OnStar's Turn-by-Turn Navigation. Advisors can send routes directly to your vehicle's navigation system.

6. Vehicle Diagnostics

OnStar can monitor your vehicle's key systems and provide you with monthly diagnostic reports. This helps you stay on top of maintenance needs and prevent potential problems.

Optimizing Your OnStar Experience

To get the most out of your OnStar subscription, consider these tips:

• Familiarize yourself with the OnStar app: Explore its features and customization options.
• Keep your contact information updated: Ensure OnStar has your current phone number and emergency contacts.
• Understand your subscription plan: Know which services are included and how to use them.
• Test your OnStar connection: Verify that your vehicle is properly connected and that all features are working.

Troubleshooting Common OnStar Issues

Encountering problems with your OnStar service? Here's how to troubleshoot some common issues:

1. Connection Problems

If your OnStar system is not connecting, try the following:

• Ensure your vehicle is in an area with good cellular coverage.
• Restart your vehicle's infotainment system.
• Contact OnStar customer service for further assistance.

2. Billing Issues

For billing inquiries or payment issues:

• Review your OnStar account online.
• Contact OnStar customer service for clarification.

3. Feature Malfunctions

If a specific OnStar feature is not working:

• Consult your vehicle's owner's manual.
• Contact OnStar customer service for technical support.

FAQ About OnStar Customer Service

1. What is the OnStar customer service phone number?

The OnStar customer service phone number is 1.888.4.ONSTAR (1.888.466.7827).

2. Can I contact OnStar online?

Yes, you can contact OnStar through the MyChevrolet, MyBuick, or MyGMC app, or by visiting the OnStar website.

3. What services does OnStar provide?

OnStar offers emergency services, crisis assist, roadside assistance, stolen vehicle assistance, turn-by-turn navigation, and vehicle diagnostics.

4. How do I manage my OnStar subscription?

You can manage your subscription through the OnStar app or by contacting customer service.

5. What should I do if my OnStar system is not connecting?

Ensure your vehicle is in an area with good cellular coverage, restart your infotainment system, and contact OnStar customer service if the problem persists.

6. Can OnStar help me if my car is stolen?

Yes, OnStar can work with law enforcement to help locate and recover your stolen vehicle.

Conclusion: Staying Connected with OnStar

OnStar provides valuable safety, security, and convenience features for GM vehicle owners. Keep the OnStar customer service number – 1.888.4.ONSTAR – handy and explore the various ways to connect with OnStar for a seamless experience. Don't hesitate to reach out to OnStar customer service to address any issues or questions you may have.