PHH Mortgage: Contact Info & Customer Service

Are you looking for the PHH Mortgage phone number to discuss your loan, make a payment, or get assistance with your account? You've come to the right place. This guide provides you with the most up-to-date contact information for PHH Mortgage, ensuring you can quickly connect with the right department to address your needs. We'll also cover alternative contact methods and tips for a smooth customer service experience.

1. PHH Mortgage: Main Customer Service Number

The primary phone number for PHH Mortgage customer service is:

• 1-800-227-6441

This number connects you to a general customer service representative who can assist with a variety of inquiries, including:

• Payment questions
• Loan balance inquiries
• Escrow account information
• General account assistance

2. PHH Mortgage: Specific Department Phone Numbers

For more specialized assistance, consider contacting these specific departments:

• Payment Assistance/Loss Mitigation: 1-800-227-6441 (Use the general customer service number and specify that you need to speak to the Loss Mitigation department)
• Escrow Department: 1-800-227-6441 (Use the general customer service number and specify that you need to speak to the Escrow Department)
• New Loan Inquiries: Visit the PHH Mortgage website to submit an inquiry.

3. Other Ways to Contact PHH Mortgage

While the phone is often the quickest way to get help, PHH Mortgage also offers alternative contact methods:

• Online Account Portal: Access your account information, make payments, and send secure messages through the PHH Mortgage online portal.

• Mailing Address:

  PHH Mortgage P.O. Box 5490 Mount Laurel, NJ 08054-5490

4. Tips for Contacting PHH Mortgage Customer Service

To ensure a smooth and efficient customer service experience, keep these tips in mind:

• Have your loan account number ready: This will help the representative quickly access your account information.
• Clearly state your reason for calling: Be specific about the issue you're experiencing or the information you need.
• Take notes during the call: Record the representative's name, the date and time of the call, and any important information discussed.
• Be polite and patient: Customer service representatives are there to help you. Remaining calm and respectful will facilitate a more positive interaction.

5. Understanding PHH Mortgage's Services

PHH Mortgage offers a range of mortgage products and services, including:

• Refinancing: Refinance your existing mortgage to potentially lower your interest rate or monthly payments.
• Home Purchase Loans: Finance the purchase of a new home with a variety of loan options.
• FHA Loans: Government-backed loans with flexible qualification requirements.
• VA Loans: Loans for eligible veterans and active-duty military personnel.

6. Resolving Issues with PHH Mortgage

If you're unable to resolve your issue through regular customer service channels, consider these steps: — Bengals Mock Draft: Predicting Cincinnati's 2024 NFL Draft

• Escalate to a supervisor: Request to speak to a supervisor if you're not satisfied with the initial response.
• File a complaint: If you're still unable to resolve the issue, you can file a complaint with the Consumer Financial Protection Bureau (CFPB).

7. The Importance of Knowing Your Mortgage Servicer

It's essential to know who your mortgage servicer is, as they handle your monthly payments, escrow account, and other loan-related matters. Your servicer may be different from the company that originated your loan. Understanding your servicer's contact information and procedures can save you time and frustration.

FAQ About PHH Mortgage Contact Information

1. What is the main phone number for PHH Mortgage?

The main customer service phone number for PHH Mortgage is 1-800-227-6441.

2. How can I contact PHH Mortgage for payment assistance?

Call 1-800-227-6441 and ask to be connected to the Loss Mitigation department for payment assistance options.

3. Can I contact PHH Mortgage online?

Yes, you can access your account, make payments, and send secure messages through the PHH Mortgage online portal.

4. Where can I mail my mortgage payment to PHH Mortgage?

Mail your payments to: PHH Mortgage, P.O. Box 5490, Mount Laurel, NJ 08054-5490.

5. What should I do if I have a complaint about PHH Mortgage?

First, try to resolve the issue with PHH Mortgage customer service. If that doesn't work, you can file a complaint with the Consumer Financial Protection Bureau (CFPB). — TPUSA Halftime Show: Controversy Or Patriotism?

6. How do I find out my loan account number?

Your loan account number can be found on your monthly mortgage statement or by logging into your online account. — Bijan Robinson's High School Football Journey

Conclusion: Contacting PHH Mortgage Made Easy

Knowing how to reach PHH Mortgage customer service is crucial for managing your mortgage effectively. Use the phone numbers and contact methods outlined in this guide to get the assistance you need. Remember to have your loan information ready and be prepared to clearly explain your issue. By following these tips, you can ensure a smoother and more efficient experience when contacting PHH Mortgage. Keep this information handy for quick reference whenever you need to reach out to PHH Mortgage.